Lumos representative said they will send someone today 11/6/23 to work on the internet around 10-12. They have not made an appearance. S-M-H. This is a disgrace. I'm starting to have doubts about this internet company.
September 2023
Northstate was amazing. Lumos is 1000x less reliable, and when things go wrong you end up on hold for hours. If you work from home, it's just not worth it for the terrible network that is occasionally fast.Also, what kind of ISP doesn't provide a "current issues" page so you can find out what's wrong?
August 2023
I have been with Northstate for awhile and was pleased with the service. Since the change, service has been disappointing. My service went out abruptly and no seems to be able to give me a definitive reason. Very displeased with this provider now.
We’ve changed our name from NorthState to Lumos, but we’re delivering much more than a name change. We’re Lumos, a provider of 100% Fiber Optic Internet, Total Home Wi-Fi, voice and streaming services across North Carolina and Virginia. We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families and small business in Asheboro, Thomasville, Randolph, High Point, Greensboro, Oak Ridge, Randleman, Winston-Salem, Walkertown, Forsyth, Alamance, and communities throughout North Carolina, all backed by local, expert customer service. An Internet built for that most hopeful of all things – the future.
