Tidal Wave Auto Spa in High Point is a well-staffed and professional car wash facility. Attendants provide a pre-wash with brushes before guiding cars through the tunnel for a spa treatment using gentle soaps and conditioners, leaving vehicles with a showroom shine. The location offers competitive prices for single washes and memberships. After the wash, customers have access to free powerful vacuums, cleaning cloths, and glass cleaner for a finishing touch. The staff is noted for being friendly, personable, informative, and providing great customer service, making processes like membership transfers easy. However, the specific High Point location has challenges due to an awkward layout and lack of space, which cannot always accommodate the volume. This leads to frequent unavailability of vacuums and difficult traffic flow for entering and exiting, sometimes causing waits on the side street. While the wash quality is praised—with a fun holographic dolphin display during the wash—some customers note a hard sell on monthly and yearly packages. Despite the cleaning excellence, the space constraints have led some members to prefer other, larger locations.
Matthew was a pleasure to have today. He pre washed our car with 2 different scrubbers today. His attention to detail was amazing. And the manager Nick was very helpful and informative today. Overall great experience.
December 2025
Aiden was standing outside in the cold with a smile on his face, waving to me and wishing me a good day. I believe he is an outstanding young man.
December 2025
Aiden did such a great job with the interior and very polite.
