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“Brandi is an angel and I’m so happy I walked into this store on the right day at the right time and was lucky enough to have Brandi help me! She was patient and kind and very knowledgeable. I had a lot of questions and she answered them all and helped me feel comfortable with my purchases. Brandi, I can’t thank you enough!”
10 AM - 7 PM
9548 Mt Holly-Huntersville Rd, Huntersville
Mobile Phones
“Sam was amazing! We went today to switch 3 phones over from another carrier and move the same numbers over. We had trouble with one of the phones and our old carrier kept giving us different "solutions" to try. None worked but Sam took a great deal of time calling and talking and figuring out what was going on so we could get it done. It took awhile and that was ok. Sam was helping others quickly and getting back to us. He got the problems resolved and was very nice and very knowledgable. And now we're saving $100 a month and got it all done. Thanks, Sam!”
“Mystic will keep you in a good mood despite the typical madness of the process of getting a new phone. She was super helpful and able to fix an “unsolvable” issue by using her experience to get a solution for me. Huge props to her.”
“Jackie was an absolute gem! We were so jetlagged and tired, but she seamlessly saw us through the purchase of my new Samsung Zfold5. She was so knowledgeable and thorough, and even let us call her after hours when my new Sim card hadn't quite synced up yet! Outstanding customer service! Highly reccomend!”
“O’dali’s was so amazing and super sweet. She was so helpful and took her time to answer all our questions. She never had an attitude and was super patient with us. Her customer service was a 10/10.”
“I was in the middle of transferring two lines from T-Mobile when a family emergency occurred. Zaprinthia was already fantastic to work with, but the moment I got the call from my son’s school, she and the manager, Dylan Goodman, shifted gears instantly. They showed incredible empathy and helped me get out the door in seconds with a working phone that I was able to give to my wife when I met her at the school.
Once my son was stable and in an ambulance with my wife on the way to the ER, I was able to stop at the store again as it was on the route to the hospital. They had a second phone ready for me within minutes so I could stay connected with my wife and find her at the Hospital.
When we returned the next day, Zaprinthia greeted us with smiles and a hug for my son. We came in for phone service, but we left with a deep appreciation for her kindness. I'll never forget the experience. I can’t recommend Zaprinthia and Dylan enough”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Customer services sent me there and the store rep said they were wrong. But after about 30 mins I was walking out of there having returned my internet service and also purchased a new phone. Would recommend going there for all your needs”