Firestone Complete Auto Care in Jacksonville, NC, has been serving the community since 1926. They offer a wide range of services, from tire sales and maintenance to repairs for all makes and models. Customers praise the mechanics for their expertise in identifying issues, such as problems with the front end of a truck. One customer highlighted the value of Firestone's lifetime wheel alignment service, noting that it has saved them money on tire wear and even improved their fuel efficiency after a coolant flush. They found the service and staff exceptional and recommend Firestone over doing maintenance at home. Another customer, while acknowledging the quality of the workers, expressed frustration with the company's policy regarding lifetime alignment transfers. They were unable to apply their existing lifetime alignment to a new vehicle after their transmission failed, despite having purchased it recently. Overall, Firestone Complete Auto Care in Jacksonville is known for its reliable and affordable auto care, with a team of skilled mechanics who take the time to address customer needs.
Got me right in. EnYah the service manager was extremely courteous and friendly. Master tech on site did an exceptional job and had is on the road in no time flat.
December 2025
Mike was very helpful. He recommended some additional repairs I needed and gave me a good deal. Highly recommend this Firestone.
December 2025
Very reliable, I came in for an alignment. Great customer service and very affordable.
