“The level of customer service that James and Terry provide is above and beyond expectations of your typical hardware store. The appreciation I felt after one of my purchased products had failed me right around the 90 day mark and how there was no hesitation to help their customer out in a time of need truly made me the biggest harbor freight advocate. This Jacksonville staff truly stands out above the rest. Thank you for your assistance today, Terry and James.”
“Super friendly and helpful. Just imagine that customer service you used to get when going to a store. Yep that's this place. Greet you at door and actually help you find what you're looking for.”
“Red’s Discount Tools is a hidden gem for anyone looking for quality tools at great prices. Whether you are a professional tradesman, a weekend mechanic, or someone who enjoys tackling projects around the house, this is a place that is well worth visiting. The selection is impressive, with a wide variety of hand tools, power tools, and shop equipment at prices that are hard to beat. I have found some excellent deals here, and it is always worth stopping in to see what new inventory has arrived. The staff is friendly, knowledgeable, and always willing to help customers find the right tool for the job. They create a welcoming atmosphere that keeps people coming back. If you enjoy finding great bargains without sacrificing quality, Red’s Discount Tools is an easy recommendation. Great prices, a solid selection, and excellent customer service make this one of my favorite places to shop for tools.”
“Absolutely outstanding!! I chatted with Matthew about an item. He was honest, courteous, respectful, informative and overall, patient. Matthew went above and beyond to meet my expectations. I highly recommend this store. Thank you Matthew!”
“Tractor Supply Company is an outstanding store for anyone who enjoys outdoor living, farming, gardening, pets, or DIY projects. They offer a great selection of products, including tools, workwear, animal supplies, lawn and garden equipment, outdoor gear, and much more. The store is clean, organized, and easy to navigate. Their wide variety of quality products makes it a one-stop shop for homeowners, farmers, pet owners, and outdoor enthusiasts. The staff is friendly, knowledgeable, and always willing to help. They take the time to answer questions, offer advice, and make sure customers find the right products for their needs. Tractor Supply Company is a valuable part of the community and consistently provides great service, quality products, and a welcoming shopping experience. Whether you need supplies for your property, pets, or outdoor projects, TSC is an easy five-star recommendation.”
“Lowe’s is my go to home improvement store whenever I am working on a project around the house or in my garage. They have an excellent selection of tools, lumber, hardware, appliances, and building materials, making it easy to find almost everything I need in one trip. The store is clean, well organized, and the employees are always willing to point me in the right direction or help answer questions. I have had consistently positive experiences with the staff, and they have always been friendly and professional. I also appreciate the competitive pricing and the quality of the products they carry. Whether I am tackling a major renovation, buying materials for a weekend project, or just picking up a few supplies, Lowe’s has consistently been a dependable place to shop. If you are looking for a home improvement store with a wide selection, fair prices, and helpful employees, Lowe’s is an excellent choice. It continues to be one of my favorite places for everything from home repairs to DIY projects.”
“The best HVAC supplier around. They have everything you need. All of the employees are very knowledgeable, friendly and always willing to go the extra mile. They go above and beyond every time! Thank you all!”
“With the self checkout im in and out of there quickly.. even though I feel like I work at lowes and should get a discount for doing someone's job all the time...but its good..:)”
“Came into the store looking for a particular mop for a Black Friday sale but they were out, but a guy named Wayne looked all over the store for me but couldn't find the mop anywhere. When I was about to leave the store he chased me down and offer to upgrade me to a better one for the same price. Truly the best customer service I've had. Better than any other store in this area.”
“I have nothing but great things to say about this place. Let me start off by saying, I am not a contractor. I am just a homeowner who had a lot of home renovation projects. I talked to the front desk and met Wayne. I told him EVERYTHING I planned on doing to the house. He showed me the products they can provide, but more importantly, he explained to me what I needed to do to get the right measurements for the doors, the door trim, the window trim and the baseboards. Having that knowledge now, I went back measured everything and placed my order. The quality of everything was on par! All primed solid wood trim and baseboards at a great price! The big box orange or blue store doesn't even come close to the quality or price point you'll find here. Do not hesitate to stop by and talk to Wayne or Wilma about your projects and see what they have to offer. Great place with great people.”
“Giving credit to Sales Associate Jason for all the assistance that he provided. He made a difficult project easier. Also, with flowers and plants being so expensive these days... thanks to Lowe's for having great sales. My yard looks beautiful as usual. ? ???♀️?⬛”
“The purchase of my new carpet at the Jacksonville Home Depot went quick. They still have a good selection of carpet (Lowe's Home Improvement has about discontinued the carpet business), still has good price selection and free installation. However, the sales person there took down my phone number with ONE digit off! I noticed it two hours later and called it in to the flooring department right away. I asked her whether the measuring tech scheduled for the following Monday would have the correct phone number - sure she said .... Unfortunately he didn't. He was delayed about an hour. He had called the wrong number and had to check back with Home Depot. The measuring tech knew his job, great with the laser tool and the program used to develop the room sketch. I was able to download the sketch later - for future purposes - GREAT. The installation crew from the subcontractor (USIG from Wilmington, NC) also did a great job. They arrived on time, were responsive to special details of my room, worked hard and fast. Altogether a good experience with Home Depot and subcontractors.”
“Marchanttrade-Benjah Raphael The most awesome and most gifted Forex merchant I've been honored to work with is Ben Raphael, his work is remarkable. Email: [email protected] Whats App +12482068264”
“The purchase of my new carpet at the Jacksonville Home Depot went quick. They still have a good selection of carpet (Lowe's Home Improvement has about discontinued the carpet business), still has good price selection and free installation. However, the sales person there took down my phone number with ONE digit off! I noticed it two hours later and called it in to the flooring department right away. I asked her whether the measuring tech scheduled for the following Monday would have the correct phone number - sure she said .... Unfortunately he didn't. He was delayed about an hour. He had called the wrong number and had to check back with Home Depot. The measuring tech knew his job, great with the laser tool and the program used to develop the room sketch. I was able to download the sketch later - for future purposes - GREAT. The installation crew from the subcontractor (USIG from Wilmington, NC) also did a great job. They arrived on time, were responsive to special details of my room, worked hard and fast. Altogether a good experience with Home Depot and subcontractors.”
“Purchased a battery online for my 07 Honda Goldwing. Wasn't the OEM type but, it showed suitable replacement AND @$25 cheaper. Arrived a day late but it arrived, picked it up curve side. Battery was @75% charged upon opening. Left it connected to trickle charger over night and it was 100% ready by morning. Same exact size ohysically so, installation was without any issue( I verify the fitment size prior to placing the order as well). Upon installation, cranked up the bike and no issues at all starting.???”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.