O'Reilly Auto Parts in Jacksonville, North Carolina, is a customer-focused auto parts store located at 2869 Richlands Highway. The store is known for its helpful and knowledgeable staff, including team members like Dom and Randall, who go above and beyond to assist customers. Many reviews highlight the friendly and efficient service, with staff offering to perform tasks like replacing alternators and changing spark plugs right in the parking lot. Customers appreciate the fair pricing and the quick service when picking up parts. The store also offers valuable services such as free diagnostic tests to identify potential issues with vehicles and a Loaner Tool program for customers who need tools temporarily. With a commitment to customer satisfaction, O'Reilly Auto Parts provides a wide range of parts, tools, and accessories, making it a reliable choice for automotive needs. Overall, the team at this location works well together to ensure a positive shopping experience for everyone who walks through the door.
Huge shout out to Zenny and Dylan for changing out my dead battery first thing this morning (7:40am). They were quick and efficient. Zenny was so kind and helpful - made my rough morning so much better!!
August 2025
Great store all the staff iv talked to were friendly and helpful they looked at my car told me what was wrong and helped with it saving me hundreds of dollars if I went a mechanic shop very good crew 100% will be coming back in the future
August 2025
Only place I'll go for anything to do with my truck. The guys there are awesome especially the big guy they call grizzly. Goes the extra to help you.
