O'Reilly Auto Parts in Jacksonville, North Carolina, is a customer-focused auto parts store located at 2869 Richlands Highway. The store is known for its helpful and knowledgeable staff, including team members like Dom and Randall, who go above and beyond to assist customers. Many reviews highlight the friendly and efficient service, with staff offering to perform tasks like replacing alternators and changing spark plugs right in the parking lot.
Customers appreciate the fair pricing and the quick service when picking up parts. The store also offers valuable services such as free diagnostic tests to identify potential issues with vehicles and a Loaner Tool program for customers who need tools temporarily. With a commitment to customer satisfaction, O'Reilly Auto Parts provides a wide range of parts, tools, and accessories, making it a reliable choice for automotive needs. Overall, the team at this location works well together to ensure a positive shopping experience for everyone who walks through the door.
The service I get at Oreillys is outstanding! Great team and good quality parts.
September 2026
Always love walking in this store. Everyone is super friendly. Dylan is especially helpful and a big reason I come back!
August 2026
S/O DJ for reminding me about my warranty, I had completely forgot about that lol actually cares about the ppl, truly an honest and hard working employee right there 10/10 customer service!!!
