“I have always received excellent customer service from this location from all staff and especially a young lady named Nancy. She literally helps in every way possible and is patient and amazing with myself and all the customers that walk through the door! She is knowledgeable, professional and very patient and kind! She’s the best!!”
“My husband and I came in to start a new plan and upgrade my phone. We had Phillip W help us, needless to say he was great! Did not make us feel pressured to get extra things, explained the differences between apple products and models, and spoke to us like people and not just another number.
So glad we had someone kind, funny and personable to help us while we were there.
- The Crockers, lol”
“I was taken advantage of by a store employee named Quency at a Victra Verizon in Atlanta GA. Going into the Victra Verizon in Kannapolis NC, Trey and his manager actually unraveled the mess by Quency and they saved a customer from switching carriers. Fortunately for a company that does not care for its customers, you can find a gem who bucks the trend. Thank you Trey, you did not deserve the anger directed to you, but you stood up and showed that customer service is not dead.”