The AT&T Store in Kannapolis provides a welcoming environment for customers seeking phones, tablets, smartwatches, and connected devices from popular brands. They offer various wireless data plans, including flexible prepaid options and popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Customers have praised the staff for their friendliness and professionalism. One reviewer highlighted a female sales consultant who efficiently fixed two phones and addressed a technical issue. Another customer mentioned Philip, who helped them choose the right plan and made the process of getting a new phone easy and stress-free. Teal also received compliments for her helpfulness, as she guided a customer switching from another carrier and saved them money. Overall, the AT&T Store in Kannapolis is recognized for its knowledgeable staff and commitment to customer satisfaction.
The rep that assisted me was absolutely amazing! She was very patient as I was switching from Android to IPhone with a million questions that she answered thoroughly and made me feel like I was making a good decision since I was so nervous to make the switch. Glad I did!
June 2026
Just came in. I'm a new CRS rep with the company. Jon was super helpful getting me setup with our new lines and air service. Keep this guy around....he really knows his stuff
June 2026
Great full service was provided by our agent who helped us!
