Spectrum Store
Cell Phone Stores ,
Internet Service Providers
Hours:
2217 Roxie Street Northeast, Kannapolis NC 28083
Hours
About Spectrum Store
The Spectrum Store in Kannapolis provides services for Internet, mobile, cable TV, and equipment. Customers frequently highlight excellent and helpful staff who demonstrate patience and perseverance. Employees are noted for taking time to explain things, providing invaluable guidance and assistance, and showing outstanding customer service. Specific praised actions include staff staying calm under pressure, following up on product availability, assisting with complex processes like number porting or phone claims, and going above standard measures such as staying late to help. These positive interactions often turn potential ordeals into minor inconveniences. However, some reviews mention a long wait time to be seen as a drawback. The store is a location for shopping, upgrades, equipment handling, and bill payments.
Most Recent Reviews
-
October 2026
The gentleman at customer service was so kind and showed concern for my needs.
-
October 2026
This Spectrum store was well staffed and I did not have to wait. They were very helpful when returning my equipment. They were respectful, and hearing that I lost my job they were very helpful to help me make good choices with my cable bill.
-
September 2026
The representative was very polite,knowledgeable and very professional !!!
More Comments(190)
You May Also Like
-
0.18 miles
T-Mobile
Cell Phone Store, Mobile Phones
-
-
-
Kannapolis, North Carolina
