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“We went to the store and the sells associated was extremely helpful and helped us walk out with the most. He was very polite as well as knowledgeable. He definitely deserves a promotion.”
“A big thank you to Bendu she helped us pick out great phones we had been with Verizon for 10 years and we wanted new phones and they had no deals for us we came to Metro and got 2 new phones and home Internet”
“Excellent place to take any type of emergency vehicles to have equipment installed. They do a top-job on their installation and will work at a fast pace. We take all of our vehicles there to have light bars, radios, consoles, kill swtiches, etc installed. Super nice folks to work with and would highly recommend using them for all your emergency needs”
“My husband and I came in to start a new plan and upgrade my phone. We had Phillip W help us, needless to say he was great! Did not make us feel pressured to get extra things, explained the differences between apple products and models, and spoke to us like people and not just another number.
So glad we had someone kind, funny and personable to help us while we were there.
- The Crockers, lol”
10AM - 8PM
2241B Spider Dr NE, Kannapolis
Mobile Phones
“I have always received excellent customer service from this location from all staff and especially a young lady named Nancy. She literally helps in every way possible and is patient and amazing with myself and all the customers that walk through the door! She is knowledgeable, professional and very patient and kind! She’s the best!!”
“I went In for a new phone as I was due for an update,(I think) the way Kassey and her boss, Karthick took care of me was something I’ve never experienced. To say they went above and beyond would be an understatement!! I love this store and ever employee here!!
They’re absolutely THE best!!!”
“I like my service with them ...Been with boost for years now...Could build a tougher phone for construction workers an tree guys ..But other than that i highly recommend this place....GOD BLESS”
“Reasonable costs great service, I got a promo 5g phone, that's $0, compared to having to finance a Samsung phone ? from mobile, who also charges like $170/mo in addition, for the same exact plan!!”
“I grocery shop at Walmart a lot. With prices increasing so much everywhere this past year I really appreciate Walmart trying to hold down increases and doing their roll backs.”
“I am beyond pleased with the customer service! Bradley, the manager, was absolutely AMAZING—so kind, patient, and incredibly helpful. After having a horrible experience with AT&T, Bradley completely restored my faith in great customer service. He went above and beyond and made the entire experience smooth and stress-free. Truly the best service I’ve had!”
“Toni was truly amazing! She took her time to explain everything perfectly! Her customer service was exceptional! She even stayed after they closed to make sure my daughter’s phone was transferred correctly! I will definitely return again for future spectrum needs. Thank you Toni!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I was taken advantage of by a store employee named Quency at a Victra Verizon in Atlanta GA. Going into the Victra Verizon in Kannapolis NC, Trey and his manager actually unraveled the mess by Quency and they saved a customer from switching carriers. Fortunately for a company that does not care for its customers, you can find a gem who bucks the trend. Thank you Trey, you did not deserve the anger directed to you, but you stood up and showed that customer service is not dead.”