Truist is a bank that is currently adjusting its services to ensure the safety of clients and staff. Many branches offer drive-thru teller services, and in-person appointments are available by scheduling, with some locations remaining open with enhanced sanitization measures. Customers praise the staff for their kindness, professionalism, and helpfulness. Belinda Steiner, a Senior Relationship Banker, is highly recommended for her attentive and meticulous service, especially during auto loan processes. The branch leaders and advisors, such as the Vice President and Senior Advisor, are appreciated for their friendly and knowledgeable assistance, making clients feel comfortable and valued. Overall, Truist is recognized for its well-organized environment, caring staff, and commitment to providing good customer service, even during challenging times.
Good service but it's so hot in the cashier line I thought I'd throw up...
March 2026
Been banking with them a long time! The lady's at the drive through and at the counter really care about the customer service. Everyone goes through hard times but the employees truly care about the customers.
Best Truist branch iv been too.
August 2025
Great experience every time I go. All the tellers and branch manager are exceptional! I love seeing their leader come out to offer assistance.
