Carquest - East Coast Auto & Marine Supply is a trusted local auto parts store known for its helpful staff and excellent customer service. Customers frequently praise the staff, especially employees like J.R. and Steve, who go above and beyond to assist with various needs. J.R. is remembered for his dedication in locating a specific gasket during a vacation, saving the customer a significant amount of money and providing exceptional service. The store staff are also appreciated for their quick and friendly assistance in reading engine codes, providing tools, and helping with emergency repairs, often offering services like loaning tools or helping break loose stubborn lug nuts. Customers have experienced prompt support, including free battery jumps and same-day service for vehicle issues, making the store a reliable resource during travel or emergencies. The team’s welcoming attitude extends to helping with complex repairs, like alternator replacements, and offering reassurance and advice for vehicle issues. The store’s friendly environment includes personable staff and even their shop dogs, creating a warm and inviting atmosphere. Overall, Carquest in OBX stands out for its helpful staff, quick service, and willingness to assist customers in urgent situations, making it a go-to place for auto parts and repairs, especially during vacations or roadside emergencies.
Good prices and great people. David really helped me out with my battery. Thank you guys!
October 2024
Got up this morning and my truck wouldn't start..called when they opened and they sent the parts driver to give me a jump..I followed her to the store where they put in a new battery and would not accept any money for there time...Great Costumer Service...can't Thank Y'all Enough!!!
September 2024
This was my first time at this location. They treated me like a 30yr customer..very helpful..
