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“I recently got a new phone and had to go into the store twice because it seems the phone was a dud first time we thought we fixed the problem. The staff was great, very knowledgeable, helpful and friendly. Second time I came in when I explained the problem. The gentleman almost immediately said no problem. Let’s exchange it and get you a new phone since I was still within my 30 day warranty. I was very impressed with Khailil’s
customer service, friendliness and eagerness to go above and beyond. While we were waiting for my phone to download onto a new replacement phone, he even double checked my account to make sure there wasn’t any deals or specials that I was missing out on. I greatly appreciate all his hard work.”
“On Saturday, March 30, I was in the store and received excellent service from Sarah. With my little English he was able to help me and I upgraded my cell phone. I am satisfied with her treatment and her good humor. I hope there are more people like Sarah with her great dedication. Thanks Sarah!”
“My wife and I recently had the pleasure of being assisted by Shaq at this store. He was very professional, informative, courteous and most of all patient with us! We will be returning to see him again soon to discuss adding Spectrum mobile to our services. THANKS SHAQ!”
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“excellent customer service. Was superior in addressing the issue I came into the store about , any problems and updates , I will come back in to T-Mobile for service ! @connctivitysource , @blanca ,@Tmobile”