Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: The Spectrum Store on East Hanes Mill Road in Winston-Salem provides Internet, Mobile, and Cable TV services. Customers can shop for new products, upgrade services, and pick up or return equipment. Experiences at the store vary. Some customers report wonderful experiences, making appointments and talking immediately to friendly and competent specialists who fix tech issues and help right-size bills. Other customers find the service slow even with appointments, noting that appointments for tasks like returning equipment can take nearly 30 minutes. Staff are described as knowledgeable about devices and services, helpful, and sometimes absolutely hilarious. However, there are occasional reports of employees giving conflicting information about cellphone service and plan details. The store allows customers to complete tasks like returning equipment, though some services cannot be handled in-store.

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1. Winston-Salem, North Carolina