O'Reilly Auto Parts store #2188 in Kinston, North Carolina, is known for its friendly and knowledgeable staff who provide great customer service. Customers appreciate the clean and organized store, which is usually well-stocked with the parts, tools, and accessories they need. The store offers helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake rotors and drums, and provide a free Loaner Tool program with a refundable deposit for those who need special tools. Staff members, including a helpful associate named Scott, go above and beyond by assisting with purchases, installing batteries, and running system checks to ensure vehicle health. Customers have noted the store's professionalism and the store's bright appearance, though some mention that outside signage could be clearer, as trees block the view of promotions from the road. Overall, customers find O'Reilly Auto Parts in Kinston to be a reliable place for auto parts and services, with great customer care and a store environment that meets their needs.
In the month of March 2026 I had windshield wipers installed by one of O'Reilly's personnel. She was very professional and knowledgeable. As a senior person, I appreciated her giving me a good deal that would suit my budget. I will be returning there to purchase other auto parts. I highly recommend O'Reilly Auto Parts.
June 2024
The manager is so nice and went far and beyond to help me today. Thank you so very much! Cynthia Jennette
