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“Consistently Exceptional – Best Post Office I’ve Ever Been To!
I visit this post office regularly, and every time, I’m impressed. It’s not just good service once, it’s consistently professional, friendly, and efficient. You walk in expecting a routine errand and walk out feeling like a valued customer.
Two people in particular always stand out: Jessica and Ilaka. Their combined professionalism, warmth, and attention to detail make every visit a pleasure. Whether it’s handling a complicated shipment or just offering a friendly greeting, they make the experience smooth, respectful, and even enjoyable.
This team is a credit to the USPS. Other locations should take notes, this is how a post office should run.
Thank you to Jessica, Ilaka, and the entire staff for setting the bar so high. Your work is seen and appreciated every time.”
“There only one older lady who’d been working there by herself for 3 days so far and yet was still super sweet! I think people are way too hard and impatient on the few people who work there.
It's not an easy job. When I tried applying there to help out USPS wasn't hiring.”
“El Marie is one of the most competent, professional, and kind employees I’ve encountered in any business. She would be an asset to any team, and I am grateful for her service at this post office. Thank you El Marie, for being great at your job and pleasant to interact with!”
“UPDATE: BEEN TRYING THIS BRANCH AGAIN RECENTLY DUE TO GAS PRICES MAKING ME DECIDE AGAINST LONGER DRIVE TO ANOTHER TOWN. STAFF AND SERVICE IS GOOD NOWADAYS. CRABBY LADY THAT WAS THERE SEEMS TO HAVE MOVED ON. GOOD.
OLDER UPDATE: Well after many months -- I have been there twice on a Saturday morning shipping stuff and everything went smoothly. Maybe the rude lady doesn't work on Saturday anymore -- works for me.”
“I love Clayton Post office. It’s big, many shipping packaging that will fit oss and ends
I love the front employees too. Never seen such smiles! Love you guys!”
“I had an amazing experience at this location! The visit was quick, smooth, and much more pleasant than I expected. Steve provided outstanding customer service—he was friendly, patient, and incredibly helpful. He made sure everything was handled efficiently and correctly, which I really appreciated.
It’s not often you leave a post office feeling this satisfied, but Steve truly made the difference. Highly recommend this location! ?”
“Carrie has provided excellent service each time I worked with her. Very courteous! I also like the convenience of this location near the mall. I wish people would keep in mind the the post office workers do NOT set business hours for the office. Contact the postmaster to direct concerns appropriately.”
“I just left the main post office on 27777 Redwood Road in Raleigh and I have to say the two ladies that took care of me today I can't express how wonderful they were and beautiful attitude so helpful I honestly they deserve 100 I just want everyone to know they were the best I've ever encountered thank you”
“I wish I’d gotten the name of the kind lady at the counter who helped me, but I had a package show delivered that wasn’t and the customer service phone number hadn’t helped after 4 days of calling and talking to multiple people. The counter lady tracked down my mail carrier and had my package on my doorstep an hour later! She’s my hero!!”
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“I had a ridiculous amount of packages and felt a little self conscious. Steve made the process seamless and reassured me that it was no big deal :) I have a great experience every time I go in!”