“If you need the right people at the right time please do yourself a favor and go see Bruce. I went to pickup my mom after her jeep overheated and we were both helped and informed before I even realized it. Small business that knows the small things matter. Great pricing and atmosphere I will go here again.”
“I was never there, this is, update, BTS IN JACKSONVILLE HAS ALWAYS AND I MEAN ALWAYS BEEN A GREAT 5 STAR, GO SEE ROBBIE, HE IS FANTASTIC! The one star review is because I recieved a text from BTS to rate my visit to a Wilmington store, that I have never been to before and now that being said, it thanked me for buying LAU TIRES, IN WHICH I DID NOT BUY, AND I HOPE I DIDN'T GET MY MONEY STOLEN FROM ME, now, I called the store and they have no clue, so I called corporate office, twice, and left messages, but still haven't heard back from them to address the issue and see if and who is using the name I have had for 59 years or my phone number that I have had for almost 25 years? This is Sean Mooney shall we continue this here or can someone please call me??, it is definitely not cool to not at least leave your fist name when answering these,
8-26-26, update, recieved a call from corporate, explanation for everything, thank you!!!! That all I needed,”
“If I could give 10 stars I would. They fixed my car and when I went to pay for it, I was met with the most nicest and friendly customer service. It was professional and they will be my mechanics from here on out! Thank you for being so professional.”
“First time customer, I can see why they’re so highly rated. Great service, great communication. I really appreciate that they fit me in the day before we left for Thanksgiving travel and got my car back up and running. Also really like their online pay feature.”
“I did call to have an appointment. I needed both front windshield wipers replaced. Parts were found ASAP. I was waiting for the replacements of motors and all new arms. Ken found out my wipers had 2 motors per arm. He also found replacements at a different price. I sat in the office area across my secretary and bathroom. The office was exceptionally clean and very safe for a woman waiting. Ken does prefer to have you drop off your car with a time he sets up. Ken comes in to tell you about the prices and time to repair . I was told of progress updates by Ken. It took about 3 hours for total all new parts. He even asked if I preferred a certain wipers. I was safe, well informed of repairs, met some of his employees. They have a family atmosphere and they enjoy Parkers Barbeque in Wilson NC. I thought recommend this auto center to any one . Especially women . Kens work is very respected as well as his word. These are 2 things rarely found now.
Barbara Helms”
“The team at tri-county are absolutely great.
They are honest, knowledgeable and very professional. They got my old hunting truck fixed up in no time.
Pricing is reasonable too. They are by far the best transmission shop in the area.”
“Working with Bill was great . He was able to price a new transmission just by providing the vin. He also checked the transmission first to make sure it was not something like a bad solenoid . Work was done fast and comes with a great warranty. 5 star”
“Referred by Hughes Brothers on Market. I called 3x with questions about a 4x4 service the dealership told me I needed. They answered all my questions nicely and did the service at 1/3 the price the dealership wanted.”
“Had an emergency..lost brake fluid and the got me in right away, fixed the problem and was done! Super friendly and efficient! Will be doing more business with them. Can't thank them enough!”