Cricket Wireless Authorized Retailer in Lenoir provides excellent customer service with knowledgeable staff. Customers have praised Roger for going above and beyond to resolve issues, ensuring all phones work properly. Juan and his manager also received commendations for their professionalism and proficiency in helping customers. Alexis is noted for her pleasant demeanor and expertise in plans and coverage zones, creating an enjoyable experience without pressuring customers. Overall, the store is highly recommended for those seeking quality service and support.
Patient and understanding even with a frustrated and cranky customer.
August 2023
love love LOVE the staff here and love getting unlimited data for $38
August 2022
It was as good as it gets ,very professional, very very proficient, totally got me up to speed ,and it was messed up,Juan and his manager are a great asset to ur company, and I am retired quality control inspector ghk u very much and GOD BLESS YOU