Truist, a local financial institution, has received positive reviews from its customers. The employees, particularly Magali Hernandez and the redheaded teller, are praised for their exceptional customer service, knowledge, and friendly demeanor. Customers have noted the employees' willingness to go above and beyond to resolve issues, such as helping with fraudulent activity and opening new accounts. The local branch's personalized approach and the value of building relationships with branch staff have been highlighted. Overall, Truist seems to provide a satisfactory banking experience for its customers.
The atm has not been availsble in 2 maybe 3 weeks. Very.inconvenient!!!!!
April 2025
Great customer service, each individual has been the up most helpful and respectful. Even the new people from other areas that come to help. It’s always nice and clean.
May 2024
Magali Hernandez provides the best service! Very knowledgeable and seems to really care about the customers at the Lillington Truist! :)