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7:30AM - 3PM
691 Carl Eller Rd, Mars Hill
Auto Parts
“Blew a radiator hose fitting going down the road. Stopped in and They had the parts and things I needed to fix it. They were very helpful and friendly. If I'm ever back in the area I'll definitely stop by even just to say hi!”
“Do Yourself The Biggest Favor And Hire Original Look For Your BodyWork Needs! Chastity Is A Powerhouse At Her Job And She Streamlined This Whole Experience. Which Easily Could Have Cost Me More Time, Money & Hassle.....But Because Of The Team At Original Look, I Am Actually Taken Care Of..... By True Profesionals.”
“Lights out event in Cecil ga, the guy was kind enough to give our kid a tshirt and even offered a cool spot to sit if we needed it with the kids. That lead to a sale for me”
“My husband and I went to hot springs to camp for my birthday and our car battery ended up crapping out. We took the car here to get a new battery, and not only did they help us find a battery, they spent a generous amount of time helping us install the new battery (cuz nothing can be a quick and hassle free replacement with our car ?) these guys were so nice and helpful, they didn't even have to help us put a new battery in but they did anyway. And, they have an adorable dog so that's even better.”
“These guys are always super helpful and dont talk to you like your stupid like alot of madison county local automotive busineses never had a bad experience here best place around to get a chainsaw chain”
“Chris did an amazing job on my 2017 Porsche. He updated me with photos and videos with each step. Chris is a meticulous craftsman and very thorough in his work. I highly recommend him. Thanks again Chris she looks Beautiful. I couldn’t be any happier!”
“When other types of auto shops recommend Tom’s for body work, you know you’ve found a winner! I am pleased to say my experience there was excellent. Phil & Kim are so very nice, accommodating & do beautiful work!”
“Limped through Marshall on my last leg 12/15/2023 moving from MI to Florida when my car had me stranded with virtually no money, and no support. Ponder moved me into the front and had my subframe repaired enough to make it and on the road within an hour. They could tell I was struggling and repaired my subframe and motor mount enough to get me to Florida and then some. Didn't even want my money, when I pressed to make it right they said 75 bucks and that was just for pushing half a dozen customers back to get me in. I will forever be grateful. If your in Marshall and need a general mechanic stop into ponder in a block from the courthouse. They are the best!”
“We absolutely love this family ran business. Any time we have needed anything, Jennifer and Steven make sure it’s there or will order it if needed. 10/10 recommended!”
“Years ago I left a review about not always getting the right part but now in 2025 and the past couple years O'Reilly's has done a lot better than before.”
“This week was the first time I had reason to visit an AutoZone location and was fortunate it was the one in Weaverville.
Customer service is the lifeblood of any business, forming the essential link between a company and its clientele. My first visit was almost 7pm, I had the pleasure of having Gary attend to me. Since they didn’t have the correct battery for my BMW, Gary ordered it and told me that it was going to be in the following morning by 7:30am.
The next morning, I got there and this time I had Ruben assisting me and insisted that he help me change the battery at their location.
Great customer service isn't just a skill—it's an art that combines empathy, efficiency, and attentiveness to ensure customers feel valued and supported, and these two gentlemen, have art art down pat.”
“needed battery tested/replaced. had done in less than 30 mins.
- the fellow that did this was friendly, knew what he was doing, and refused to accept a tip.”
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“Very knowledgeable help. The service people knew the answers to technical questions and were very kind and helpful.
It was like going back in time when businesses took empathy to their customers and their satisfaction personally.”