“I normally do not leave reviews, but after my experience tonight I felt the need to share it. I visited the Norwood Food Lion and had one of the worst customer service experiences I have had in a long time, especially from someone in a leadership position. Jackie, who I was told was a manager/lead, was not helpful at all when I asked a simple question about an item I was looking for. The interaction came across dismissive and honestly made me feel like my business did not matter. Because of the experience, I ended up driving all the way from Norwood to Marshville, with gas prices as high as they are, just to get what I needed instead of spending my money at the Norwood store. What made the situation stand out even more was that I asked the same exact question at the Marshville Food Lion and the employee there was wonderful. She kindly checked for the item, came back, and politely explained they did not have any in stock. She even suggested I check the produce section because sometimes extras are placed there. She was friendly, helpful, and went above and beyond to assist me. Everyone at the Marshville location was great. The difference in customer service between the two stores was night and day. Marshville was an awesome experience. I truly think the leadership at the Norwood location could benefit from additional customer service training.”
“Always friendly and greeting you as you come in. Store is very clean, and their produce is fresher and lasts longer. It is out in a remote area and I believe that's exactly why it's so homey feeling.”
“Always seem to help you the cashier was a little unprofessional but I love the girls that work at the Dollar General and they always help me find what I need thanks Dollar General in Marshall”
Walmart shoppers want a head start on the holidays, and money explains a lot of it. Some 44% of respondents call affording the holidays their top stressor, and 61% say holiday costs shape their shopping mood. Asked what would make the season easier, 70% picked lower prices and 57% picked more deals and promotions. Convenience ranks lower: 30% want one-stop shopping across categories, and 20% want faster delivery.
Walmart wants your groceries at the door before the ice cream softens. On May 29, the retailer said its 30-minute-or-less delivery had reached 33 U.S. markets, adding a wave of new cities across the Northeast. Shoppers in those areas can order from more than 100,000 items, everything from fresh produce and baby formula to pet food, electronics, cold medicine, and prescriptions. Behind the scenes, the service leans on Walmart's store network and an algorithm that factors in order size, available drivers, and distance from the store.
Trader Joe's keeps adding stores, and shoppers keep showing up. The California grocer has marked nine more locations as "opening soon," pushing its expansion into new corners of the country. The grocer also took first place in the American Customer Satisfaction Index's 2026 supermarket rankings. It has held a spot near the top of that list for years.
Target is rolling out its most ambitious store overhaul in more than ten years, with plans to remodel over 130 locations and open 30 new stores across the country this year. The retailer is also putting money into supply chain technology upgrades to keep pace with how shoppers buy today.
Kroger is spending $112 million to build two new stores and renovate 15 existing locations across central and northwest Ohio. The company calls it a "record-breaking" commitment to the region. The two new Kroger Marketplace stores will rise in Canal Winchester and Delaware, Ohio, each costing roughly $30 million to build. Kroger broke ground on the Canal Winchester location on March 19 at the southeast corner of Diley Road and Greengate Boulevard. The 118,000-square-foot store is expected to open in late fall 2026 and will create around 250 jobs.
