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“This place is the real deal. The customer service from the time you walk in the door until completion is amazing. So friends, knowledgeable and efficient. 100% satisfied.”
“Fantastic repair shop. I was rear ended and decided to call Caliber. Got in touch with the manager Jarvis and he was amazing. Communication is extremely clear and they make the entire process as calm and straightforward as possible. If you’re in a wreck, highly recommend going here first.”
“Great store with a wide selection of products! I can always find exactly what I need right away without having to wait or order anything. Super convenient and reliable every time I visit.”
“Stopped in yesterday to try to find some header flange gaskets,, was already irritated from chasing a set all over town and nobody seemed to know anything about anything. Stepped into your store In Matthews and was greeted by a young lady stocking shelves. I showed her what I needed,, with no hesitation,, she walks directly to what I needed like she was born and raised in that store. Idk her name,, but she looked younger and dark hair. Thank you young lady,, you were on point. Store is clean and organized. Great job ??”
8AM - 1PM
10535 Monroe Rd, Matthews
Auto Parts
“Store manager Kayla efficiently did my estimate and then spent 30 minutes of her time working with Enterprise to get me a rental, that Enterprise had confirmed , but did not have ready. She called several Enterprise locations and got me a truck and had it delivered to Service King. She performed outstanding customer service, all with a smile.Harold D. SellersServices: Body & Trim”
“Quality of work is great. Looks like it was installed at the factory. However, we didn't have a good experience with the installation process. We dropped off the vehicle at 8:00am as instructed. We were told that they would send us progress reports, which never happened. Before 1pm we received an email showing the paid invoice and thanking us for our business. We falsely assumed that meant the work was done. When we arrived at shop, we were told that it was in calibration and would be ready in 30 - 60 minutes or by 2:30. We ran some errands and came back around 2:30. We were told again that it was being calibrated, and it would be done in 30 to 60 minutes. My husband decided to wait for it. When it wasn't done by 3:30, he called the main contact number and was told that it showed being done in their system. However, it wasn't ready until shortly after 5:00pm. If it weren't for this aspect of the process, we would rate it higher.”
“George was awesome! Quality of parts were great and service was equality great. Slight inventory shortage issues but was rectified by the awesome customer service! I’d 100% buy again from them”
“I had Ryan help me and he went above and beyond to get what I needed. Saved my day from being a disaster. Glad this place is really close to my house and the people are awesome!”
“I can’t remember the guys name in the paint department but he went way and above just answering my question. He came out to look at my new SUV that had several scratches and he got them out really quickly. I’ll be coming to this store more often.”
“Had an excellent experience today with Jimmy at Advanced Auto Parts! He had a positive attitude, was eager to help, informative, and efficient in replacing our dead battery. He was careful and attentive, and we are so grateful for customer service like Jimmy. Thank you Jimmy!! :)”
7:30AM - 5:30PM
705 Matthews Township Pkwy, Matthews
Auto Parts
“Returned my vehicle with a job well, done and clean inside and out. The work was done in just a few days. They had me back in my vehicle very quickly. Friendly service from all!!!”
“Great experience, quality work, fair pricing and excellent people. Always tough to find a body shop that goes beyond standard insurance work but the people at iKon seem to have a liking to cars aside from fixing them so was glad to find them when looking to upgrade my older 911. They provided great detail from quoting the work to having my bring the car by for the meticulous painter to scan for color of 20+ year old car. Dropped with Juli and she was super easy to communicate with and upon pick up parts were great, spoke with the owner Paul who was in the shop and spoke with me about work they do. Definitely passion and pride behind their work, which shows from the moment they pick up the phone to the moment you pick your things up.”
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“I have been Cycle Gear customer for quite some times, but that was my best experience ever in this location. Thanks to Michael. Purchased Schubert C5 helmet with the SC Edge communication system.
I’m sure everyone is professional in the store, but please ask for Michael.
Thank you, and I will be back.”