AutoZone Auto Parts in Matthews, NC is a trusted retail store offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the friendly and helpful staff for providing excellent customer service. Several reviews highlight quick and efficient assistance, with staff members like Shamelle and Stan going above and beyond to help customers with their needs, whether it’s installing a new battery in less than ten minutes or helping to install headlights. One customer shared a memorable experience where a staff member, Stan, assisted in changing a flat tire late at night, providing tools and support with a calm and friendly attitude, restoring their faith in good customer service. The store is noted for creating a positive atmosphere, making customers feel valued and supported. Many appreciate the store’s helpfulness compared to other auto parts stores they have visited, with staff showing genuine kindness and readiness to assist in emergency situations. Overall, this AutoZone location stands out for its helpful staff, quick service, and a welcoming environment, making it a go-to place for auto parts and car-related assistance in Matthews, NC.
Skyy was fantastic! She helped me find windshield wiper blades at the right price and then showed me how to install them! Excellent customer service, product knowledge and wonderful people skills. What a gem of a human being! ?
May 2024
Stopped in for an ashtray for my car. An AutoZone showed me what they had. Was checked out by a friendly young man. A pleasant experience all around. Thanks.
March 2024
100% fantastic experience… Shamelle provided the type of customer support we all want. I needed a new battery and it was installed in less than 10 minutes of walking in the door, all with a smile on his face and an attitude of kind helpfulness.
