Public Storage in Matthews offers a clean, safe, and accessible storage experience. Customers appreciate the friendly and accommodating staff, with specific praise for employees who provide personal and professional service. The facility is easy to use, with options like online eRental to skip the counter and go straight to the unit. Visitors highlight helpful staff members who show multiple units and assist with choices, making the process smooth and stress-free. The property is well-maintained, and the location provides additional amenities such as accessible bathrooms. Overall, Public Storage near Matthews is known for its great service, friendly staff, and convenient, easy-to-navigate facilities, making it a highly recommended option for storage needs.
Jenny at the stallings location and Shannon from Indian Trail did such a good job sorting a massive issue that the phone customer service put me in. I could not speak more highly of them. They went above and beyond to make use my needs were met . Thank you both.
June 2026
It was great working with Jenny and Shannon! I appreciate all the help! Thanks so much!!
June 2026
I have continually had a wonderful experience since the first week I became a customer. They have treated me wonderfully and my storage facility is clean and feels safe and secure.
