Public Storage in Matthews offers a clean, safe, and accessible storage experience. Customers appreciate the friendly and accommodating staff, with specific praise for employees who provide personal and professional service. The facility is easy to use, with options like online eRental to skip the counter and go straight to the unit. Visitors highlight helpful staff members who show multiple units and assist with choices, making the process smooth and stress-free. The property is well-maintained, and the location provides additional amenities such as accessible bathrooms. Overall, Public Storage near Matthews is known for its great service, friendly staff, and convenient, easy-to-navigate facilities, making it a highly recommended option for storage needs.
Allie was very resourceful in getting my account corrected and set up - awesome with the technically challenged person!
September 2026
I had a problem with my account and Jenny went above and beyond to clear everything. She was a pleasure to work with! Also, the facility is clean and very well maintained. Nothing but good things to say about this Public Storage location!
September 2026
Working with Jenny was wonderful. I just recently got two units with Jenny, she’s been such a great help and really took care of me. Give her a raise!
