The UPS Store #6248 in Matthews is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Reviews consistently highlight amazing and stellar customer service. Staff members are described as the most friendly, helpful, patient, kind, and polite people, with management and employees frequently going the extra mile for customers. The service is so good it is compared to a perfect commercial brought to life. Specific services like pack and ship are handled very well, with items very well packed, shipped quickly, and at very reasonable rates. Customers appreciate the efficient transactions, the helpful advice on packing, and the option to use USPS payment without the excessive wait time found elsewhere. The store is highly recommended, with customers gladly continuing to return for their shipping and business needs.
Great experience at The UPS Store! I used their notary service and shipped a package. Everything was quick, easy, and professional. The staff was very friendly, helpful, and patient. I will definitely be back for an amazing service!
August 2026
Hands down the best customer service experience. I would give more stars if I could. The staff is so helpful, the best.
August 2026
Always welcoming and kind and helpful. I feel like I am at a family owned business when there, so lovely and remember your face. They are happy to help whenever I come in no matter who is working!
