The UPS Store #6248 in Matthews is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Reviews consistently highlight amazing and stellar customer service. Staff members are described as the most friendly, helpful, patient, kind, and polite people, with management and employees frequently going the extra mile for customers. The service is so good it is compared to a perfect commercial brought to life. Specific services like pack and ship are handled very well, with items very well packed, shipped quickly, and at very reasonable rates. Customers appreciate the efficient transactions, the helpful advice on packing, and the option to use USPS payment without the excessive wait time found elsewhere. The store is highly recommended, with customers gladly continuing to return for their shipping and business needs.
Excellent service … clean, well-run:managed. Personnel second to none!
May 2026
The staff is always super friendly and go above and beyond to take care of you. I work for a non profit and we have a PO Box with them. This is Definitely one of the best UPS locations.
April 2026
The best UPS in the Charlotte area! The team is incredibly accommodating, always willing to go the extra mile, and has been able to print things for me that other locations couldn’t. Truly the best—I won’t go anywhere else for my printing needs!
