The UPS Store #5975 in Matthews provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, situated near McKee Rd & Weddington Rd, close to Siskey Family YMCA. Customers appreciate the friendly and knowledgeable staff who go above and beyond to assist with returns and other needs. The store features a convenient Amazon drop-off kiosk, making drop-offs quick and easy. Many reviews mention consistently good service and helpful staff, especially for Amazon returns. However, some customers have experienced issues with inconsistent store hours that do not match posted times, leading to frustration. Despite this, the overall experience is positive, with quick service and helpful support noted frequently. The store aims to be a helpful, friendly place for all mailing, shipping, and printing needs.
I’ve found this location fast to drop and return amazon items. Short line or no lines when I’ve come in many times over the years. Staff is/was pleasant.
January 2026
I am very happy with this place! The employees are polite and fast. They listen to you, and hopefully they do what I asked, lol... Anyway, I like this place!\ Claudia
October 2025
Employees at this store are extremely rude and unprofessional. They seem to have no interest in their job at alll and the attitude they express is like customers are inconveniencing them by coming in the store. This needs to be addressed by corporate and changes need to be made.
