The UPS Store #5975 in Matthews provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, situated near McKee Rd & Weddington Rd, close to Siskey Family YMCA. Customers appreciate the friendly and knowledgeable staff who go above and beyond to assist with returns and other needs. The store features a convenient Amazon drop-off kiosk, making drop-offs quick and easy. Many reviews mention consistently good service and helpful staff, especially for Amazon returns. However, some customers have experienced issues with inconsistent store hours that do not match posted times, leading to frustration. Despite this, the overall experience is positive, with quick service and helpful support noted frequently. The store aims to be a helpful, friendly place for all mailing, shipping, and printing needs.
Great location for self serve of Amazon returns. No waiting and very timely. In and out fast with code on your phone ahead of time. The staff help can go side ways at times as for some reason misses the fact that without customers there would be no job. Good to be busy.
April 2025
I’ve used this UPS store location, for years. Everyone is friendly and handles all my needs. I love the relatively new Amazon drop off kiosk. I’m in and out in mere minutes!
