Verizon, located at 3974 Wilson Rd, offers a top-notch wireless experience through its dedicated sales consultants. Customers have praised the store for its exceptional service, particularly highlighting the efficiency and kindness of staff members like Andrew and Jordan. They assist with everything from upgrading phones, such as Apple iPhones and Samsung Galaxies, to bundling streaming services and comparing plan options to find the best fit for individual needs. Many reviews mention that the staff goes above and beyond, providing helpful advice and even assisting with home device setups. Customers appreciate the great communication and quick service, making this location stand out compared to others. Whether it's resolving billing issues or answering questions about Verizon apps, the team is committed to delivering a positive experience.
I had to replace a lost/stolen phone and Paula was SO helpful and worked with me to manage all the moving pieces. She made it much less stressful. So appreciated!
May 2026
Paula reached out to let me know that she had found a way that we could save some money each month AND get new phones. She answered all my questions in a no-pressure way and took excellent care of us when we came in to get our new phones. Thanks!
May 2026
Paula helped my dad and I get our new Pixel 10s set up the other day. She was personable, a great communicator, answered all our questions, and took her time helping us with each step. Hopefully I don't need a new phone for a long time but when I do I hope she can help with the process again!
