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“One of the things I value most about my experience here is the level of trust and personal care. I love that I can call and speak with Preston directly—not a call center, not someone new every time—but someone who truly knows me and knows my vehicle. That kind of continuity is rare these days and makes such a difference.
Having a dedicated contact onsite who takes the time to explain things, answer questions, and genuinely look out for my best interest brings a huge level of comfort and confidence. I never feel rushed or talked down to, and I always feel assured that my car is being taken care of with care, expertise, and integrity.
The experience here goes beyond routine service—it feels personal, thoughtful, and trustworthy. That level of attention and consistency is exactly why I keep coming back and why I would absolutely recommend this dealership to anyone looking for service they can truly rely on.”
“I had the most pleasurable experience with Ian Viana at Hendrick Porsche! Ian was instrumental in getting the exact car I was looking for. Not only was he helpful in answering my questions, but went over and above by finding out every detail of the car. He constantly kept me updated on the deal and when the car would be ready for delivery. I’d highly recommend Ian to anyone looking for a Porsche! Paul Walser”
“I purchased my Accent Sept. 2020. I have had it serviced always at Williams Subaru. I have never had the slightest problem with the service from day one. I would only buy and service my car with Williams Subaru.
Tom Kearns”
“Great experience with this shop. I had a pretty niche tricky install and needed a shop that knew their way around the front end of a Bronco. These guys knocked it out for me. Great to have an offroad shop I can trust here in Charlotte! Reach out to these guys with confidence. Dan is the man.”
“I have been Cycle Gear customer for quite some times, but that was my best experience ever in this location. Thanks to Michael. Purchased Schubert C5 helmet with the SC Edge communication system.
I’m sure everyone is professional in the store, but please ask for Michael.
Thank you, and I will be back.”
7:30AM - 5:30PM
11848 University City Blvd, Charlotte
Auto Parts
“Unfortunately, this is the second time we had to use this company, and at the same time we were very fortunate we had to use this company for the second time. Customer service was above and beyond from the young lady behind the front desk. To my advisor (Amanda), to the person who corrected the damage to my car. My car was detailed the way I detailed my car when I picked it up. Absolutely amazing. If you ever happen to get into an accident and need your car repaired, I recommend this company 1000 times over.”
“Great team in the service department. I purchased my car there about 7 years ago and they do every oil change and all maintenance. Always respectful of my time, clearly explain what is needed and upcoming and never a hitch. I feel safe in my vehicle and trust the team.”
7:30AM - 5:30PM
3824 W Hwy 74, Monroe
Auto Parts
“I have never in my life had such an outstanding experience with a body shop like I did Caliber Collision! Work was done in a very good timely manner and they kept inform the entire time! Also cleaned my car inside and out! Just that celebrity treatment! So impressed, everyone should go to them!”
“4th time to use Collision Specialties over the years. They do top notch work and are highly recommended. It was a pleasure to work with Robert Stone and Mark Mahoney.”
7:30AM - 5:30PM
2033 Margaret Wallace Rd, Matthews
Auto Parts
“This place is the real deal. The customer service from the time you walk in the door until completion is amazing. So friends, knowledgeable and efficient. 100% satisfied.”
“I received excellent service from the time I pulled in to when I met Warren. He was very professional and gave me a quick answer without all the drama I’ve been through at other dealerships. He gave me specific times of repair and options for drop off to payment plans and options. Thank you Warren”
7:30AM - 5:30PM
12527 E Independence Blvd, Matthews
Auto Parts
“Fantastic repair shop. I was rear ended and decided to call Caliber. Got in touch with the manager Jarvis and he was amazing. Communication is extremely clear and they make the entire process as calm and straightforward as possible. If you’re in a wreck, highly recommend going here first.”
“Fair price, honest mechanics and fast. I'm happy to have tried these guys out and even happier to have a mechanic I can rely on. Thank you for your help with my brakes and rotors.”
8:30AM - 5:30PM
9123 Monroe Rd #105, Charlotte
Auto Parts
“Ordered bumper plugs to cover the factory square holes on my 911. I found these to be fantastic quality and painted to a VERY high standard. The match to my 24 year old factory metallic paint is perfect. Would definitely recommend. Thank you for the quick communication & even quicker shipping. Received in two days!”
7:30AM - 5:30PM
6111 E Independence Blvd, Charlotte
Auto Parts
“Mike the gm was great to work with. Customer service went above and beyond . He did a great job being a middle man between me and the insurance company. Very good communication.”
“Gabriel and his crew did an amazing job to my SUV!! They did a whole front face replacement and paint in less than 2 weeks. All other body shops gave me estimate 3 to 4 weeks. Gabriel and the crew know exactly how to proceed and take the right steps to speed the process even if insurance is involved. A friend recommended them to me and I can’t be thankful enough for the professionalism, coordinating, updating and the amazing repair and body paint they did. My car looks brand new. You could never tell!! Even as a woman they didn’t try to rip me off and showed me all the pricing, costs, labor and explained everything in detail. Excellent job!! Totally recommend them myself!!”
8AM - 5PM
7928 N Tryon St Suite A, Charlotte
Auto Parts
“I have had my car here a couple of times now and I have received great service every time! They do incredible work and look out for their customers. I will be back for all of my car needs 100%! Thank You very much!!”
“I had a great experience with Carolina Collision Center. Andrey was very professional and knowledgeable. He truly takes care of his customers and stays with them throughout the entire process, always following up and sending updates. His attention to detail is impressive. The car was fixed with high-quality products and was detailed when I picked it up. I left very satisfied. Highly recommend!”
7:30AM - 6PM
5141 E Independence Blvd, Charlotte
Auto Parts
“RECOMMEND 10000% GREAT work ! Don’t listen to the other reviews these guys did amazing. Victor is a great person and great friend he always keeps you informed and makes sure the job is done correctly. They did a hard project color matching and installing carbon fenders as well as fixed and replaced my quarter panel. If you have a high end sports car/BMW this is the place to go.”
“If you own a Honda or Acura, you need to know these guys. They know Hondas, what tends to go wrong and what it will take to get you safely back on the road. They will patiently explain what needs to be done and what doesn't need to be done right away. Now that you know about Compact Car Services, you have a shop you can trust and you will never have to deal with dealership nonsense ever again.”
7:30AM - 6PM
6950 E Independence Blvd, Charlotte
Auto Parts
“Ben Trask was absolutely amazing! Extremely knowledgeable, great customer service, also clear and concise. Will definitely work with Ben when I purchase my next BMW!”
“Mahdi Hariri is awesome. Our son came in for a trade, actually not knowing that he would walk out with the vehicle that he wanted!! Mahdi walked us through every step, ensured that we were happy with everything, and kept us informed every step of the way! My son is happy, we are happy!! Ask for Mahdi at Carolina”
“Sal is the nicest guy ever! I came in for an estimate & he showed me the car wasn’t damaged as bad as I initially thought. I really appreciate his kind heartedness & him not taking advantage of my situation. You’re in good hands with Sal.”
7:30AM - 5:30PM
4750 Albemarle Rd, Charlotte
Auto Parts
“I am very pleased and satisfied with the work to repair my car! Very honest and friendly people. Kept me in touch with the progress and always there to answer any questions I had! Thank you for restoring my Honda! Love the results! Thank you so much! ??”
8AM - 7PM
7000 MacFarlane Blvd, Charlotte
Auto Parts
“Phenomenal organization, amazing associates. Professional & courteous. One of the best places to find anything for your classic rides. I highly recommend this location...”
7:30AM - 5:30PM
14025 E Independence Blvd, Indian Trail
Auto Parts
“Top notch and speedy service! The repair process was seamless and the service advisor (Gabby) kept us updated every step of the way. The area that was repaired looks brand new, and they even throughly cleaned my vehicle inside and out before the car was ready for pickup. My car was also ready one day ahead of schedule, which was a pleasant surprise. Highly recommend!”
“From start to finish it was an easy process. I went in and told them what I needed on my truck. They did not try to oversell me or offer any add ons. They were honest, fair on price and even went an extra step and wired in some aftermarket lights for me. Excellent staff, customer service and experience. Would definitely recommend to anyone!!”
“HANDS DOWN BEST REPAIR EXPERIENCE EVER! Im 1 week post repairs and I have gone on a road trip since. My truck is fully aligned and all sensors are working which is a common issue I've experienced with other repair shops. These guys communicated every step of the way and was very accommodating with pick up. My vehicle was treated with the utmost respect. Thank you again 10 out of 10 HIGHLY RECOMMEND!”
“Hector thank you for being awesome. Love my
2025 Jeep Grand Cherokee your team went above and beyond! I was in and out in a rental and your team found my oil leak. Thank you for asking me to leave yall a review as im seeing people bash your team. Shameful!!! If you cant afford to play dont buy great things im pray for these folks being nasty on here bashing your team!”
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“I was returning to my home town after being moved away for awhile. While driving in I realized I need yet another engine ignition coil. I call the same store in Mint Hill I had bought several parts before. When speaking to Nathaniel he asked if I had round or square coils? I couldn't remember and asked him if he could look up which I had previously purchased? He anxiously started to interrupt me once but caught himself and apologized immediately. He continued on and discovered the part I previously purchased, had it ready for me and all the while was polite and professional. Once I arrived at the store Nathaniel greeted me as if we had know each other before. But Nathaniel was new, I had never meet him or done business with him. In today's world it was just very pleasant to have this experience. A young man responsible, with integrity, tenacity and capable of communicating politely while listening and responding with respect. Keep up the great work!”