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“Caliber Collision did a fantastic job repairing my car and had it back on the road in just 2 weeks. Their timely updates throughout the process gave me real peace of mind about what was happening with my vehicle. Great communication and quality work.”
“Had my truck brought in due to an accident, thank god is wasn't my fault. Caliber did a fantastic job with my truck and Richard did an excellent job with the communication with me. My truck looks brand new again.
Thank you guys and ladies for all the hard work you put in.”
“Our car got hit while it was parked and ended up needing an entirely new bumper. Gabe was fantastic throughout the entire process, guiding us to the most convenient place to get a rental car, calling us with updates, and quoting us an incredible price. He worked seamlessly with our insurance company to handle all of the details, and the work was perfect! Thanks, Gabe and the Mastercraft Team!”
“First time using this particular dealership. My first impressions are friendly welcoming staff, service was accommodating and knowledgeable on all products (in my case Kubota GL lowboy generators).”
“From start to finish it was an easy process. I went in and told them what I needed on my truck. They did not try to oversell me or offer any add ons. They were honest, fair on price and even went an extra step and wired in some aftermarket lights for me. Excellent staff, customer service and experience. Would definitely recommend to anyone!!”
“They did an excellent job repairing my vehicle, and even helped me track down an additional problem because we weren't sure if it was related to the accident or not. It turned out to not be related to the accident. Actually, it stumped all of us for a bit (I somewhat know my way around car mechanics) and the problem didn't trace back to the impact area like we expected. It turns out that the issue is probably because my car was initially driven in an area that gets way more snow and therefore was subjected to be driven on salted roads. Everyone was very friendly, and I was kept very informed about the repair progress via regular text updates.”
“Great place to get all your vehicle's body related work done, perfect job on all the work done and as well all in a timely fashion. Very professional workplace, great/friendly employees and the owner too.. couldn't have asked for a better experience with them and will be for sure recommencing them to all my friends/relatives probably going to even post on Facebook to share my experience even more as well as tell all my friends about it and probably they share it to theirs as well thank you guys so much Terry. Last comment, I truthfully have never experienced such great quality work while also in such a short time-frame but still reflected on their profession/work ethic as if they took their time and even overly excessive (basically dragging out taking an extreme amount of time) but it was the completely opposite and the overall result left me being such a severely, extremely thankful, customer that's going to have ALL my future needs/wants and desires regarding my vehicle(s) & as well as my fiance's also probably majority of my relatives and whoever else we end up referring and I'm almost 100℅ sure they will all follow my footsteps because for YEARS going through an unnecessary/overly excessive amount of "mechanics/auto body work business" (SO CALLED "professionals") that ended up just being a complete regret of even doing business with them and spending even $1 with them but thankful because it made me be blessed enough to be able to find/go through Pro-Form paint & body shop and I am more than satisfied once again thank y'all so much can't wait to do more business with y'all!! ?????‼️??”
“I was lucky to be helped by an older person, he speaking English and I only spoke Spanish, but he took great care of me and he patiently found me the part that neither O'rreily nor Autozone could find.”
“Gerber Collision Monroe was outstanding to work with. I was involved in an accident on Monday, dropped my vehicle off on Wednesday, and had it back the following Tuesday (It was ready on Monday, but I was out of town). Everyone I delt with was professional, and they went above and beyond helping me get this taken care of. The work looks wonderful and you cannot tell that the vehicle was involved in an accident.”
“Capital Chrysler Dodge Jeep ram in Indian Trail North Carolina is absolutely one of the greatest dealerships you will ever deal with as far as service hands-down no questions. Hector has been my service provider and he is just a class act in every category with communication and getting things done!”
“Tony & Russel did a Fantastic job restoring my minor Bumper Damage!The service provided was excellent! The Price was Fair!He also provided drop-off and pickup transportation during the repair! That won't be available from other shops!This is a Class Business, and I can recommend them highly for anyone in need of collision damage repair.They are "The Best Of The Best" !!!Very Satisfied Customer,Bruce Schmidt”
“I want to thank Greg and his dad Jerry for putting me back on my feet. I took polio at age two in 1948 and I have to wear a brace up to my hip. Two times they have come to my recuse by fixing my brace and saved me a lot of money. When I go to the brace shop in Charlotte I have to pay out of pocket. God bless them both, they are truly good people. Btw they wouldnt take a dime. This world needs more people like them.”
“My Baterry Meter had been dropping after being on road over an hour. From 14 to about 11 volts. Been Really Hot last few days.. Stopped in At Interstate Battery in Monroe. N. C. On my way home from Charlotte. Got welcomed in And helped Right Away. Checked my Baterry. Told me its age and I asked what he thought was best. I believe his name was Jesse or Jereme? GREAT Guy!! Very Professional!! Had me out in No time!! Maybe 15 mins.. Told me may take a minute for all features to reset. I Had A Great Experience here!! Will tell others!! Will buy for my other vehicles in future!! Thanks. Mark..M.”
“I was referred to this place by George from SOHO motorsports and I really can't thank everyone enough! Back in July my tire debeaded off the wheel and the rim smashed part of my drivers side quarter panel. Alex ran an estimate but I was unable to drop my car off till much later. During that time, Alex said that the earliest date they had available to drop my vehicle off would be 09/13 and it would take 2 weeks for my vehicle to be completed. I was concerned because i had a trip scheduled around the same time the car was to be completed and I expressed this to Alex. Alex reassured me by saying that he would have my car ready by 09/24 so that i can leave for vacation the next day.Fast forward to 09/23 and i get a call from Alex telling me that my car was ready. A whole day before the promised date!! I couldn't believe it and i wanted to pick up my car immediately. Unfortunately I didn't have a ride and had to wait till 09/24 to pick it up. Worth the wait because when I saw my car, it looked brand new. Imperfections that the front end had from being in NYC were completely removed!!The damage to the quarter panel looked as though nothing happened!! The work was flawless!!Once again, one of the best body shops that you can find in Charlotte/Monroe and worth your time and money”
“Too bad there is only five stars. They deserve 10 stars!!!!. In last 8 years I had 3 cars Eddy worked on , they came out like brand new from manafacturer. 3 years ago Geico told me if I take my car to the location they suggest they will guarantee work for life. They suggested me to Caliber collision in Indian land. The worst service ever.it took them 4 months to get my Audi Q7 they buffed it with turtle wax , they didn't b even remove the residue and broke a part and 3 years later they still didn't get the piece they broke. All these national chain store should learn from this mom & pap store Eddie's for quality of work and how to provide excellent and trust worthy customer care.”
“Needed their services yesterday in Waxhaw. They were there in less than 30 minutes. Mike the owner was more than professional, making sure to not add any new damage to the car. Price for very fair given the circumstances.”
“Every time I come here for car parts and supplies, Matthews is always welcoming and incredibly helpful. He greets me with a smile, listens to what I need, and goes out of his way to find the right items or offer great advice. It’s that kind of friendly, knowledgeable service that keeps me coming back.”
“Knowledgeable, professional, comfortable environment, friendly service and all around quality products. Far from jus a paint shop. Can replace most clips and/or fasteners. My favorite thing is the sale rack.”
“Easy to get to, good prices, and great service! I bought an engine here and they were great to work with. Quick and easy process. Check out Jose Auto for all of your service and parts needs!”
“Debra and Tammy are that DT power bunch; double trouble without the trouble. Napa did it right with you women running the day to day. Appreciate the fun yall have when interacting with customers. I’d give you both stars!!!! Ps to other reviewers / readers that’s not their real names (yeah they’re that cool to deal with). Get it girls”
“Today, 7/8/26 I needed a new battery for my truck. Went to this location and was greeted by Miguel who immediately assisted me in what I needed. Checked my battery for the appropriate part number and installed it in less than 15 minutes. While present we began to speak about veterans and learned we had a common ground in supporting the troops. He thanked me for my service and provided excellent customer service. I will definitely return in the future for any needs.”
“I had an amazing experience with this body shop. I was involved in a hit-and-run in the Charlotte area, and luckily my Tesla recorded everything from six different angles. Insurance sent me here, and I’m so glad they did. They made my 2025 Tesla Model 3 look brand new again and even took care of a few extra touch-ups at no charge. Super professional, great communication, and top-quality work. I’d recommend them to anyone who needs high-end/luxury car repair.”
“Went in to buy a battery and have it installed. I was in and out in no time. Even after a brief wait as the store got busy and Jordan the employee helping me out had to man the register for a few, during installation of the battery...which allowed me to walk around the store and grab a few other items. Top notch customer service in my opinion.”
“I was assisted by Christopher, and although he wasn’t able to find a suitable replacement, I’m so grateful that he took the time to try. His willingness to help and go the extra mile really stood out to me. We need more people like him in customer service!”
“Eddie Smith was so great and easy to work with. It was the easiest car buying experience ive ever had! Everyone at th dealership was great. I highly recommend. Plus I love my new car!”
“Our car is regularly serviced but oil light came on unexpectedly and we stopped to get oil. Owner was very gracious and super helpful. Love supporting a locally owned place.”
“One of the best auto parts yard in the area. Reasonable prices and good quality of parts. Vlad is a very helpful and honest person. If you have any questions ask him, he will do his best!”
8:30AM - 9PM
3231 West Hwy 74, Monroe
Auto Parts
“The one on the left is bad the one on the right is Good. NGK spark plugs beware !!! I am going to be making a YouTube video about this . Auto zone stop taking return on spark plugs that are damaged. I wasted 400 dollars buying spark plugs from them . Mistake it was . Whoever see this comment when u take a return on a spark plug look at the tip make sure it’s not damaged. Went to multiple different locations all the same thing . After I finish the video link will be in the description on the next review. Not looking for a refund but this is sad.”
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“I really appreciate everything about this experience. I was a little concerned with if they would be able to get the right color blend, and how long it would take. Big Brothers definitely understood without me even having to press the issue. They stayed in contact with me and the insurance company, letting us know how far they’ve come. Only taking a couple weeks my car is back in my hands, and she looks brand spanking new. Before giving me a call they gave the car a scan to make sure everything was working properly. Thank you so much Big Brothers, I will definitely recommend!”