CVS receives mixed reviews regarding its staff and cleanliness. Some employees are noted as extremely helpful, pleasant, and providing excellent customer service, going above and beyond to assist with products and care. They are described as nice and maintaining a great tone even while managing multiple tasks under potentially understaffed conditions. However, the location is criticized for appearing run down and in need of cleaning and an update. Specific complaints mention dirty carpets, unclean protective plastic at the pharmacy, and greasy-looking staff. The business is acknowledged as potentially understaffed, but several employees are commended for their positive attitude and helpfulness during visits.