CVS is recognized for its exceptional customer service, particularly in critical situations. A pharmacist went above and beyond to provide vital medication during a major storm, showcasing their commitment to patient care. Customers appreciate the proactive updates to personal information without needing to ask, enhancing convenience. CVS is also commended for assisting with Medicare inquiries, with staff being described as nice and helpful. However, some customers have noted long wait times at the drive-thru, especially during COVID testing, which can be frustrating. Overall, CVS is valued for its dedication to helping the community and providing essential services.
The store associate is incredibly kind & pickup orders are fast & easy.
April 2026
CVS, at Monroe Corners, Monroe, NC, is a super friendly place. The Pharmacy is very efficient and friendly. They regularly have sales.
December 2025
Website says they close at 9pm Saturday, drove 15 miles and arrived at 6:03 pm, pharmacy was closing and had the screen down, and I could see them behind the counter. I told them I needed my prescription after driving that far. They said, sorry, we're closed.. not happy with them at all !
