“Karen was so very polite and helpful. Its nice to have people be kind and willing to help when things go are confusing instead of acting like we should be experts on all that is UPS. Thank you Karen.”
“A few weeks ago I went to Cissy's to make some copies and mail a package. Cissy was so helpful, upbeat and positive. Each customer that came in was well received and treated with love and respect. She mentioned that the Holy Spirit had moved her to buy this business and it's clear she shares life and love through her business.”
“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”
“Kareem is an amazing store manager! He was extremely helpful and truly dedicated. I hope FedEx is able to retain him because he’s a superb store manager. FedEx needs to invest and retain talent like him! Thank you Kareem!!!”
“I went to the FedEx Thursday morning,Taylor at FedEx Office truly went above and beyond. From the moment I walked in, Taylor was professional, friendly, and incredibly knowledgeable. They took the time to understand exactly what I needed, offered helpful suggestions, and made sure everything was done perfectly and on time. It's rare to find someone who combines efficiency with such genuine care for the customer experience. Taylor is a huge asset to FedEx Office, and I hope their excellent service is recognized. I'll definitely be coming back because of them!”