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“Just left the Monroe NC location. Hunter and Mark were so helpful. My husband needed new shoes and had a difficult fit. They were kind and made excellent suggestions. You don’t get that type of service often any more! Thanks for the excellent experience.”
8:30AM - 5PM
100 S Main St, Monroe
Shoe Stores
“They did an excellent job fixing a large scratch in a shoe that I took them. They also resolved a pair of work boots for me. They were very nice to deal with and prices were reasonable. I will go there again for all of my shoe repair needs.”
“Great selection! Super friendly staff! We were greeted as soon as we walked in the door, the floor sales representative walked us to the area we were looking for and helped us select the correct size. She also offered to hold the merchandise at the register while we continued to shop around so I wouldn't have to carry it. The clerk at the register was very personable and seemed very invested in our experience at the store. He smiled and laughed with us during the transaction. Excellent staff! Great experience! Will shop again.”
“I visited the store a few weeks ago. Upon entering, no one offered to help initially, and I approached one of the employees asking about tennis shoes. The employee, Alex, took his time explaining the options and recommended some shoes. I ended up purchasing 3 pairs of sneakers. Thanks, Alex!”
“can and got some exclusive today, if your passionate about the culture this is the spot. try to communicate before you arrive if your serious about making a purchase”
“I recently went to Rack Room to get a new pair of tennis shoes at this location and the customer service was lovely! Upon walking in the door, I was warmly greeted by multiple employees. Taylor helped me out tremendously and made my shopping experience easy and pleasant. I had several shoes in mind that I wanted to try on and Taylor was more than happy to help me find each one. She was obviously very knowledgeable about the products and was able to answer any questions I had. I really appreciated her patience. Good customer service seems to be rare these days (in my opinion) and it was so refreshing to be treated like a valued customer during my visit the other day. Shout out to the assistant managers Taylor and Brittany, and their associates for making the Poplin Place Rack Room and enjoyable place to shop!”
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“Bought two pairs of shoes both Birkenstocks back in October. One tennis shoe and one Clog. I have been having foot pain for years. After 6 weeks my feet are much better. The owner was very knowledgeable and helpful. I would definitely recommend Monroe Shoe Center !! ??”