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“I recently visited the store to get some dance items for my daughter and had an amazing experience! Alison who worked there truly went above and beyond to help fit my daughter's feet for two dance shoes. We tried on multiple sizes and she didn't complain about having to keep going back and forth. She made our experience GREAT! If your looking for dancewear check them out! Thank you Alison for you help!”
8:30AM - 5PM
100 S Main St, Monroe
Shoe Stores
“They did an excellent job fixing a large scratch in a shoe that I took them. They also resolved a pair of work boots for me. They were very nice to deal with and prices were reasonable. I will go there again for all of my shoe repair needs.”
“Great selection! Super friendly staff! We were greeted as soon as we walked in the door, the floor sales representative walked us to the area we were looking for and helped us select the correct size. She also offered to hold the merchandise at the register while we continued to shop around so I wouldn't have to carry it. The clerk at the register was very personable and seemed very invested in our experience at the store. He smiled and laughed with us during the transaction. Excellent staff! Great experience! Will shop again.”
“I had a great experience during my first time shopping at the Monroe Mall store. The employee who assisted me was extremely helpful and knew exactly where everything was. She was very knowledgeable about the store and made the whole experience easy and enjoyable. I’m sorry I can’t remember her name, but she was awesome and provided excellent customer service.”
“I recently went to Rack Room to get a new pair of tennis shoes at this location and the customer service was lovely! Upon walking in the door, I was warmly greeted by multiple employees. Taylor helped me out tremendously and made my shopping experience easy and pleasant. I had several shoes in mind that I wanted to try on and Taylor was more than happy to help me find each one. She was obviously very knowledgeable about the products and was able to answer any questions I had. I really appreciated her patience. Good customer service seems to be rare these days (in my opinion) and it was so refreshing to be treated like a valued customer during my visit the other day. Shout out to the assistant managers Taylor and Brittany, and their associates for making the Poplin Place Rack Room and enjoyable place to shop!”
“can and got some exclusive today, if your passionate about the culture this is the spot. try to communicate before you arrive if your serious about making a purchase”
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“I had plantar fascia problems so bad I thought I was going to be forced to stop working as a Forester, walking miles in the woods. Don't remember how, but a healthcare professional steered me to Burt, at Monroe Shoe Center. Borderline miraculous the difference it has made, allowing me to get my life back. Contrast this with an experience I had when it was suggested I try an '' upscale '' Matthews clinic. As long as Burt is still working, I won't be trying anyone / anyplace else.”