Costco Wholesale in Mooresville is known for its excellent customer service and a wide selection of fresh groceries. The staff is friendly, helpful, and quick to assist customers in finding items, which is particularly appreciated by new shoppers. Despite being busy, especially before the holidays, the store maintains a smooth flow with plenty of clerks available. Customers enjoy the opportunity to sample products before purchasing, and the store is well-organized and well-stocked, with items rarely out of stock. The gas station is easily accessible, and the food court offers great options, including a pizza call-ahead service. The customer help desk is efficient, providing assistance with returns and price adjustments. While the clothing area may have room for improvement in staff demeanor, most employees remain patient and accommodating. Suggestions for improvement include adding hand sanitizing stations near meat and poultry sections and bringing back popular items like raspberry shortbread cookies. Overall, Costco provides a pleasant shopping experience with a focus on quality and customer satisfaction.
Amazing customer service! I absentmindedly left the eyeglasses I’d just picked up in my cart. Linda in Member Service got them to (I believe it was) Sarah in Optical. She gave me a call to let me know I forgot them and kept them safe until I picked them back up. Thank you all so much!
July 2026
Great place for all types of goods. Terrific prices complete stock and if you don't like it. Return it, no problem. Easy to shop there.
July 2026
A parking garage would be really handy here! Just saying...
