“Want to save money on gas. This is the place. Even if you're in a rush and pulled in on the wrong side. Dont worry. These pumps have long hoses that will reach the other side of most vehicles.”
“This was my first time buying gas at Sam's Club & it was confusing to me engaging the pump, however an attendant did come over to assist me.
They had the lowest gas prices in the area.”
10AM - 8:30PM
392 Talbert Road Suite 1333b, Mooresville
Wholesale Stores
“Afternoon shopping excursion at Costco isn't complete without a Diet Coke and hotdog. Friendly folks working at the food court, sometimes all the tables are occupied. Best to visit early in the afternoon, and on weekdays. Entire store is a madhouse on the weekend...”
“Nice new friendly clean Sam's Club! Had my favorite organic snack! Yummy! Large parking lot. If you miss the turn off the main street expect a complete turn around the other shopping areas do not go through. Wonderful experience! Michelle checked me out the door friendly and a warm smile! Thank you Lindy and Marley 5 IG: #tinyvanbiglife”
“Amazing customer service! I absentmindedly left the eyeglasses I’d just picked up in my cart. Linda in Member Service got them to (I believe it was) Sarah in Optical. She gave me a call to let me know I forgot them and kept them safe until I picked them back up. Thank you all so much!”
“Subject: Exceptional Employee Recognition – Front Lead Ruth
Dear BJ’s Wholesale Club Management,
Today, my family and I made the decision to become members at BJ’s Wholesale Club. What we expected to be a simple shopping experience turned into something much more meaningful because of one exceptional employee: Front Lead Ruth.
From the moment we interacted with Ruth, she demonstrated what outstanding customer service truly looks like. She was knowledgeable, kind, patient, attentive, and genuinely invested in making sure our family received the best possible experience.
Ruth didn’t simply do her job—she went above and beyond it.
She made sure we knew about additional savings available through the online coupons and took the time to personally show us how to navigate our device so we could find and use those savings. That extra effort may seem small to some, but to us, it demonstrated that Ruth genuinely cared about helping us get the most value from our membership.
Then Ruth asked us a simple but incredibly important question: “Did you find everything you were looking for?”
When we told her that we had not, she didn’t simply point us in another direction. She took the initiative to contact the meat department so someone could personally assist us. She continued to advocate for us as customers until she knew we were taken care of.
That is the kind of employee every company should be proud to have.
Ruth made our family feel welcomed, respected, and valued. She reminded us that exceptional customer service isn’t just about completing a transaction—it’s about making a person feel like they matter.
As a new BJ’s member, Ruth made an impression on us that will absolutely influence how we view our membership and our future experiences with your company.
I sincerely ask that you recognize Ruth for the outstanding representation she provided for BJ’s today. Please do something special for her. Whether it is a formal award, recognition from leadership, or simply making sure she knows that her efforts were seen and appreciated, she deserves to know that she made a difference.
Ruth is a true asset to BJ’s Wholesale Club. Employees like her are invaluable because they don’t just create customers—they create loyal customers who want to come back.
To Ruth: Thank you. Thank you for your patience, your kindness, your knowledge, and most importantly, for caring enough to go the extra mile. You may have simply been doing your job, but the way you did it made a lasting impression on our family.
And to anyone shopping at BJ’s: Go see Ruth and experience greatness for yourself! She is a shining example of what exceptional customer service should look like.
Please make sure Ruth receives the recognition she deserves. She truly made a difference today.
With sincere appreciation,
A Very Grateful New BJ’s Member”
“I moved here from the PNW and had a REALLY, really bad experience with a Costco Pharmacy up there. I was terrified to try again with this Costco, but it was the cheapest place for my medicine. May I just say, Lori is the sweetest, most helpful pharmacy tech I have ever had the pleasure of meeting. She is attentive, and overall just really good at her job. Someone seriously needs to give that woman a raise because I will only get my flu shot and medicine from this pharmacy now. Hugeee shoutout to that lovely lady!”
“Nice new friendly clean Sam's Club! Had my favorite organic snack! Yummy! Large parking lot. If you miss the turn off the main street expect a complete turn around the other shopping areas do not go through. Wonderful experience! Michelle checked me out the door friendly and a warm smile! Thank you Lindy and Marley 5 IG: #tinyvanbiglife”
“Nice new friendly clean Sam's Club! Had my favorite organic snack! Yummy! Large parking lot. If you miss the turn off the main street expect a complete turn around the other shopping areas do not go through. Wonderful experience! Michelle checked me out the door friendly and a warm smile! Thank you Lindy and Marley 5 IG: #tinyvanbiglife”
“Friendly employees and very clean store. They lose a star because they don’t follow FIFO (first in, first out) when rotating stock and often have expired products as a result. I always have to check the dates before purchasing from this location.”
“As a BJ member, always best price in the area! Pumping area kept very clean with painted areas kept looking very good. On the rare occasion of needing help (receipt didn't print) never had to wait as attendant / booth very close by (situated in middle of pumps). Entire pumping area under roof is nice on very hot or rainy days.”