Cricket Wireless Authorized Retailer offers cell phone plans tailored to customers' needs, with unlimited talk, text, and data access, and no annual contract. The store in Morganton provides great service, with helpful and patient sales representatives like Josh, Kathy, and Daisy, who assist customers efficiently even with a high volume of people. However, one customer had a negative experience where an employee hung up on them, which led to the customer considering changing services. Overall, the store is praised for its knowledgeable and professional staff, who go above and beyond to help customers, as evidenced by the positive reviews from satisfied customers.
Service is great but trying to get help from them to find our other phone and the dude litterly just hung up on me so now I might be changing services good you litterly showed no care in the world.
May 2023
The sales representative Josh was super kind and helpful. He was able to answer all of my questions. I would definitely recommend coming to this location.
August 2022
Had an awesome experience switching service with Kathy and Daisy both very patient in helping me switch even transferring all my stuff to my new device very professional even with all the other customers they had definitely going to refer my family and friends to them
