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“We bring both our cars here and have had great experiences every time. What stands out most is their honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don’t get too popular.”
“This place is fantastic. I had two broken wheel studs from warranty work done at Costco (next door) and after calling around to 5+ places, BT had the best price BY FAR. On top of that, they have wonderful customer service to make the experience as painless as could be. Will return for friendly folks that know what they are doing at a competitive rate.”
“This is my 3rd time taking my car here. Again, they were able to get me fairly quickly, gave me a loaner, diagnosed and fixed the problem, and even gave me a nice discount because it's Christmas time. I also appreciated the updates, with pictures, and the ability to accept or decline individual recommendations online. 100% going to be using them again.”
“I’ve been to tons of mechanics and I genuinely had a amazing experience with this place. I came in to get my suspension checked out and they were very very honest of what needed to be done and what you really don’t need to get done, all very nice and accommodating aswell!! They also have what seems to be a good relationship with TECHNI QUEST next door and will send you to them if it means you will get something done better or faster. Awesome experience and I don’t really leave reviews often, but I don’t like going to the mechanic and they made it a pleasant and smooth experience!”
“Oscar and his crew at this Grease Monkey are the exception. They inform but don’t “upsell”, fast, take care of your car or truck. Respectfully and polite. Highly recommend!”
“I honestly don't know if they fixed my problem but they absolutely listened to me when given the opportunity.
I am decently aware of how to fix certain parts of cars. I came in with a crankshaft timing misalignment on bay 1 of my engine (Code P0016). After taking it to the Subaru dealership and leaving it for a week they hadn't even diagnosed the actual problem and charged me for a 150 dollar oil change which I had already previously done myself. After that did not fix the problem, I changed out the the VVT solenoid. This is 3-5 minutes of work and a $123 OEM part. The Subaru dealership wanted $750 to make this repair. They were scamming me, so I did it myself.
After this also did not fix the issue, I did some deeper research and learned that bad VVT values are frequently permanently etched into the ECM on many Subaru's at about 70k miles. This can cause check engine lights related to timing misalignments. A new ECM could cost upwards of $1000. Fortunately, newer diagnostic tools can reset those values back to factory settings. This was the fix that I felt I needed and I came to Wasp to get it done because I don't have a $600 diagnostic tool and I had heard they would listen to customers. I let them know about my requested fix but for the first day they didn't really pay attention to what I had requested and didn't really do anything to address the problem. When I called to check in on my car, it was evident that they hadn't addressed the requested fix. That said, the front desk immediately put me in touch with someone who was knowledgable and talked out the issue with me. Within a couple of hours, they did this admittedly unique fix after I emailed them a video and took my request seriously. As of now, my check engine light is clear and it cost me $150 in diagnostic fees rather than the $1000 plus it might have cost me otherwise. It may come back on but so far so good. Thank you to Carl Eng and Wasp Auto Shop for listening to my concerns.
If you have a 2015-2019 Subaru, please consider this fix if you have any issues with Variable Valve Timing and Crankshaft timing issues but aren't seeing any mechanical problems with your car (loss of power, cutting out etc.). This is a known problem with Subarus and I'm shocked that Subaru hasn't addressed it. I'd recommend doing this before going down the path of unneccesarily replacing expensive parts.”
“I made the mistake of going to Pep Boys (4908 NC-55, Durham, NC), after the serpentine belt broke on my SUV near them. They quoted me double the fair price to fix it.
I called Automan - Perry answered. I'd never met him. He quoted me an honest and fair price, and told me to just get the vehicle to him and he would take care of it.
Perfect Service, Honest Price, Timely Same Day Repair, and Followed Up after. This place is the real deal.
Thanks, Perry|Automan Team. If I lived here, this would be where I bring my cars.”
“I’ve brought my Solara in several times since Honest bought out Camacho’s and the work they do is just as exceptional. They’re accessible through the online scheduling portal and via text, communicative with updates when they have the car in, clear and fair about pricing, prompt to complete work, and everyone is pleasant to speak with. The only downside is it seems they’re becoming better known and there’s limited parking. I hope business does well enough that they’re able to lease more space somewhere! Thanks, Honest Auto!”
“As a first time customer,I came to get an inspection done. here and like many other reviews, Sunny is as absolute 10 /10 on her customer service skills! I was in and out in 30 mins. Will be back again ☺️”
“I had a flat tire unexpectedly, and Marcus at Crossroads Exxon Tires was an absolute lifesaver. He jumped in right away and had my tire fixed incredibly fast — way quicker than I expected. Not only was the service efficient, but Marcus was also completely fair and transparent with the pricing.
It’s rare to find someone this reliable, honest, and easy to work with. If you ever need tire help, I highly recommend going to Marcus. He truly goes above and beyond!”
“Brian is by far one of the best people as well as the owner of Premier One auto. He has gone above and beyond for me and my family. He works with you on prices, cuts the dealer rates and have if not even better to get you whatever service you need. He is one of the best people that I know and one of my closest friends he always goes above and beyond for anybody, friends, family, etc. if you need work done to any of your vehicles, he can get it done. He also has rentals that help out. I have nothing more to say because he is phenomenal.”
“Salem Street Car Care Center is fantastic! They were quick with the diagnosis, reasonable with their pricing, and fixed my issue yet again. Had my Wrangler back up and running the same day. The team is always professional and reliable, and I’m very pleased with the service every time I come in. Highly recommend!”
“Overall my HONEST as is review equal trade -exchange of service provided & market/others who have review, better then benchmark & better then I deserve from BERRY.if c&c and customers play their roles or reverse the role if they were in other side of counter,Wold of both is haven,liberating each other's.Artist&musician exeed beyond heaven.I recomand all customers do HONEST review w/o axaSerating or over expecting , do AUNTO others in market of 3c,cost, competition, customer is two way & everyone has role to play via self fixing or obsolete cust,or BUS...ness.don't over do,be reasonable person standerd for community.C and C customer &cost equal trade -exchange.4.7 almost A minus C&C grading.Nothing is ABSOLUTE.no customer nor business.customer is never wrong but owner is always right,reverse the role of X.just do the right thing.”
“This garage is great! I snapped a hard brake line trying to get it off of my car, so needed to have a new one made. GMP took my old one, duplicated it, had it back to me the next day. With only a few tweaks it fit like a glove. Will be going here for work in the future!”
“Great service and friendly staff. Yosei (sp?) was amazing at getting our car fixed and the whole staff was great at finding the best solutions that fit into our budget.”
“We're very happy to have found Discovery Automotive for our Mini Cooper 2016?
We always took the Minicooper to the Dealer but there was always delayed the Minicooper for many days to fix it and the prices were horrible?
The battery wasn't working. Discovery Automotive fixed it the same day. Excellent!!?
Thank you again !!!?✨”
“I recently visited Quick Lube for an inspection, and I couldn't be more impressed. Tai was able to accommodate me without an appointment, and the entire process was smooth and efficient.
Tai is incredibly professional, knowledgeable, and most importantly – honest. It’s rare to find businesses that operate with such integrity these days. I even tried to offer him a tip to show my appreciation, but he politely declined, staying true to his professionalism.
Durham needs more businesses like Quick Lube and more people like Tai. If you’re looking for trustworthy and quality service, I highly recommend this place. I will definitely be returning for future services.”
“I went to Jiffy Lube for my first oil change and had a great experience. Rick was super friendly, very patient, and took the time to explain everything in a way that was easy to understand. I really appreciated how he made me feel comfortable asking questions. Excellent customer service—I’ll definitely be coming back. Thanks, Rick!”
“I got an inspection on the 29th. I was expecting it to be really busy since it was the end of the month, but I was in and out in under 10 minutes. They are great!”
“This place was a such an amazing experience! I brought my vehicle in for a diagnostic and they were so helpful and honest. This was my second visit here and I would highly recommend. It’s a breath of fresh air to be able to trust a place when you are a single woman.”
“Needed an inspection didn't require an appointment. I called ahead and the employee told me to come whenever. I was in and out in less than 20 minutes. I wasn't pressured to buy anything else or upsold. Pretty good experience. Definitely would go back.”
“Assurance Tire and Service has been the best place I've taken my car to in the Raleigh area. I've been coming here for years and they always deliver excellent service with reasonable pricing. Steven especially is a rock star.
10/10 recommend anyone bring their vehicles here!”
“I never leave reviews, but these guys have the best customer service in the area! Was greeted by name the second I walked into the door and informed that my state inspection would be about an hour, but only ended up taking 20 mins (at 2 pm with an appt). Will definitely be back for future maintenance.”
“Love these guys. They’ve always done a great job changing oil (and all the other junk that goes along with it) and yearly inspections. But what I’ve loved the most is the honesty and tips they’ve given me.
One tech told me that if I just needed a straight oil change that the dealership would be cheaper since they’re buying the kind I need in bulk, but their filters are less expensive so a total change would be approximately the same. I checked the next time I went to the dealership for service, and lo and behold the tech was right. I greatly appreciated that.
And recently a tech told me about a kiosk at a specific Harris teeter where you could immediately print off your new registration after an inspection for a little extra money. I never would have known otherwise.
So yeah, I like these guys and will continue to go when my car needs basic service.”
“I purchased a 2005 Nissan Pathfinder SE from Wheels4Hope, a Non-profit community organization with a mission to provide reliable and affordable transportation to those who wouldn't otherwise have access. The proceeds of my vehicle price go directly to helping someone in need by fixing donated vehicles and making dreams come true. Triangle Car Care has been a partner garage with Wheels4Hope for quite some time, volunteering services to help make affordable reliable automobiles accessible for many in need. When I had a minor issue with the Nissan, I called Lashawn at Wheels4Hope and she referred me to David at Triangle Car Care. That was all I needed to hear. David and the guys at TCC had us tip top by 3pm same day! Better than ever! Thanks to David and the Crew and to Wheels4Hope for the Wonderful work they do in the community! We Trust you guys!”
“I recommend this location looking for any oil changes/state inspections - they treat you like family, honest, quick, and have knowledge of the few honest mechanics around to deal with. Definitely recommended and God bless em all!”
“My wife and I purchased a CPO 2020 Lexus ES 350 from Johnson Lexus of Durham and could not be more pleased. The dealership had the exact car we were looking for and was in perfect condition. Our sales associate, Stephen Weinberg, was friendly, knowledgeable and we never felt pressured or rushed in our purchase process. Thank you Johnson Lexus of Durham!”
“I have been bringing both my cars and motorcycles here for 5 years and will happily keep them as my inspection station. Many inspection places will not inspect motorcycles, and this place consistently has for the years I have been going here.
I have never had to provide anything other than the vehicle registration, $13.60, and then run through the lights, brakes, and blinkers as they are not as standardized as on cars. Most I have spent here is a half hour on busier mornings.”
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“Wonderful experience! There was no waiting for an appointment, and I drove right up for my service. The staff members went out of their way to show me and teach me about what was wrong with my car, and they made recommendations to me based on what I needed not just to make a dollar. I really enjoyed coming here, and I'll definitely be back!”