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“Rented a half dozen times as an individual and for my small business.
Office staff is very professional despite always being incredibly busy. Get there around opening or you'll find yourself in the queue behind a lot of business rentals.
Trucks I get are always in good condition and run well.
Checking trucks back in has always gone smooth.”
“Want to give a shout out to Nate the Manager at Storage King USA. He has great communication skills and gives an outstanding customer service experience to each customer.”
“I had a really great experience with Extra Space Storage! Dacian was so friendly, helpful, and welcoming. The whole process was easy and stress-free, and the facility was clean and well kept. I really appreciated the great customer service and how comfortable he made everything feel. I’d definitely recommend Extra Space Storage to anyone looking for a clean, convenient, and friendly place to store their things!”
“Kenya is outstanding! She is knowledgeable, very professional, helped me problem solve with ease. Moves can be stressful but working with employees like Kenya turned my move day into a breeze!! Deeply appreciated and highly recommended!!”
“Great place here! Just in the cross section I need and one of few places with larger, ground access, climate controlled units - just what I was looking for! Shelby helped me out a lot and was super pleasant to talk to. Booked online and all couldn’t be easier. Thanks, just where I need to be!”
“I’ve been a tenant at Extra Space for close to 10 years, and over that time I’ve dealt with quite a few people. Drey truly stands out.
I’ve known him for almost two years now, and he has always been incredibly helpful and responsive. Whenever I need something or have a question, he’s quick to help and always does it with a smile. He’s friendly, approachable, and just genuinely pleasant to deal with. It’s the kind of customer service you really appreciate, especially when you’ve been at a place for as long as I have.
I also want to mention Zoe, who is always friendly and helpful whenever I interact with her. They make a great team and create a really welcoming atmosphere.
Drey is a big part of why I’ve had such a positive experience here. Extra Space is lucky to have him, and I really appreciate everything he does. Definitely deserving of five stars!”
“Rachel was very nice and patient when it came to answering all my questions about the storage units to help prepare me for my move. She made me feel at ease and was very accommodating when it came to all the details I should know. The facility is clean and well lit enough for me to feel comfortable using Security Self Storage for my transitional period.”
“This was a great storage facility! Pricing is very fair, they don’t increase your rates every month like some others, and their security is great. There was a time that I took my trailer overnight, and I received a text in the morning that my trailer was “missing” from its spot to confirm that I was the one who had it. Hank was also very helpful with move-out, as he helped with getting me moved out 2 days earlier so I wouldn’t have to pay an extra month. Highly recommend, I used them for 2 years and only switched because I moved to the other side of the Raleigh area. If I still lived on that end, I’d still be using them!”
9:30AM - 5:30PM
5115 Beryl Road, Raleigh
Truck Rentals
“We had Alexa help us getting a truck for my move and of all the things I had to do to prepare for my move, this was the least difficult! Alexa fully explained everything and made it super simple! Thank you!!”
“Mr. Hough and his team are very professional and I enjoy getting my work trucks and vans from here and wouldn't go any other place, although I live right next to one, I will always come to this location. Thank you to your team! Will be back soon!”
“Great experience, courteous and friendly customer service, took the time to explain some is the driving features of the cargo van, will definitely rent from this location again”
“The truck was clean, pickup and return were quick, and the staff was friendly and helpful. The rental process was smooth and easy. Keep up the excellent customer service!”
“Great company, we are grateful to be an emergency service and repair vendor for them. They are easy to work with and care about the work being done correctly for their customer which is by they stand out in comparison to many other companies”
“Really like renting trailers here. The staff is always so friendly and courteous. Always help me attach my trailer to my vehicle. Whenever I am renting a trailer I always check out this place 1st!!! I wish I could give more stars than 5 because they deserve a 10!!! Thanks uUhual employees at e chatham St in Cary NC. Your customer service does not go unnoticed.. keep up the GREAT WORK!!!”
9:30AM - 5:30PM
7300 Self Storage Road, Apex
Truck Rentals
“A good choice if you are looking for a truck for your moving. They rent for 24 hours plus miles; for me it's cheaper, compared with the other famous company. Check your numbers and take the best choice for you.”
“I've rented U-Haul trucks from this neighborhood dealer for two different moves over the past several years and have had a great experience both times.
The trucks have been in good condition, and the pickup and drop-off process has always been easy and straightforward. Moving is stressful enough, so I really appreciate having a reliable place where renting and returning the truck doesn't add another complication.
After two positive experiences, I would definitely rent from this location again and recommend them to anyone in the Durham area!”
9AM - 4:30PM
1004 Andrews Chapel Road, Durham
Truck Rentals
“One of the best storage units on the Apex area, always clean, fast response to messages and the best customer service. Regina is always there to help and support you not like other places that you have to deal with automated systems and AI (artificial intelligence) thanks for your service, help and support always. I will recommend this storage facility a 100% of the time.”
“For not being climate controlled, I was very pleased with the condition of items stored there on Holly Springs Rd and Ten-Ten Rd. The staff was very accessible and happy to please. They have a good and safe way to access their units and uniquely paved spaces between the buildings to keep out water and drain properly when the water comes down in torrents or normally. Nothing got wet or harmed in anyway. Thank you, Dutchman Creek Storage for taking good care of my belongings. Judy Davenport”
“I rented a 17ft truck this past weekend and was very impressed with the service provided. The staff was professional and extremely helpful. I highly recommend Triad Trailers for your U Haul needs.”
“It was after H-Haul office hours when I picked my renal up. The gas station manager was very kind, answered my questions and let me stay inside the building while I filled out the information on the app to secure the truck.”
“Great job Mark. Very courteous and helpful. He had more equipment than I thought he would have (multiple trucks and trailers). Would definitely use this spot again.”
“This place is awesome! Great location, easy In-N-Out access. And the property managers, Dave and Deb, are just the nicest folks you’ve ever met! Great prices, super convenient, and outstanding customer service… well, folks, what else is there to say? Raleigh Cary Self Storage… FOR THE WIN 💪💪”
“When I had screwed up something on my reservations the guys were delighted to fix my problem. On top of that got a storage cause that was my next move was to go get one. So killing 2 birds in one stone was saving me time and energy so yes I thank you guys for helping out with making my moving a little easier thanks smooches……..?”
“I actually went to J & R Auto to get my truck inspected, all the Budget trucks make it easy to see from Hwy 70. In & out in 15 minutes. Our neighbor recommended them, and so do I!”
“Not sure if they read my initial review or if someone there realized they messed up and needed to do the right thing, but Brandy provided appropriate compensation for my trouble. She ordered the hitch and accessories for my SUV and schedule my appointment. Everything was installed yesterday. I have not used the hitch yet and not sure when I will so I hope it was done correctly. I have no reason to suspect it wasn't . All of this could have been avoided with a little communication. Thank you”
“Rented the 15' truck. Clean trucks, well maintained. Zero complaints or issues. Simple pick up and drop off process. No hassle.
If anyone has an issue with customer service, then why not use MOBILE CHECK OUT?! Think people. lol It's literally an option on the website.
I almost feel as if you all want to make your life harder than it has to be, just to drop off bad reviews.”
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“Customer service is definitely a quality that I can respect with this company and I have been pleasantly surprised by the experience. I would definitely recommend it..”