9AM - 6PM
3410 Middle Branch Rd, Raleigh
Truck Rentals
“Shane was so patient and helpful to me. He found the most cost effective solution in consolidating my storage units! Appreciate the excellent customer service!”
“Kenya is outstanding! She is knowledgeable, very professional, helped me problem solve with ease. Moves can be stressful but working with employees like Kenya turned my move day into a breeze!! Deeply appreciated and highly recommended!!”
“Storm has been extremely accommodating to our requests and is very professional and reasonable. I would recommend Extra Space Storage to anyone looking for a reliable, safe storage solution.”
“Rachel was very nice and patient when it came to answering all my questions about the storage units to help prepare me for my move. She made me feel at ease and was very accommodating when it came to all the details I should know. The facility is clean and well lit enough for me to feel comfortable using Security Self Storage for my transitional period.”
“Facility Manager Chris was always very helpful during my many visits to retrieve stuff from two units over a few months, including access to door codes, dolly, and parking more convenient to the units, as well as navigating downsizing storage unit options. Top notch storage facility here.
I’ve transitioned to an apartment from sacred prison service for my National Gallery of Art finger painting protest of the government’s almost singlehanded breaking Earth’s climate system for all future generations to an apartment. My prison support team, OPAH Justice, moved me out of my old apartment so I didn’t select this facility but recall it was one of the best prices they found.
I’d store stuff here again if I wasn’t downsizing after realizing that if everyone on Earth consumed as much as the average America we would need almost five planets.”
“I remember them on Martin Street, they always tried to help when people were turned away from banks. They helped me when my ID was missing. They accepted my other forms of ID when no one would cash my check to feed my daughter. Always kind and helpful. Even today on Wilmington Street they offer the same service with the same attitude of kindness.”
“While at sheetz on Millbrook and green rd. This person pulled up in this ryder truck. The driver proceeded to throw a water bottle, a takeout container, and other small pieces of trash out of the truck window. This is the perfect example of how people have no respect for anything or anyone. I hope ryder will run the truck number and have a talk with this driver about how to be a decent human being. Also as if littering was bad enough the driver was happy to wave for the pictures of him littering.Updated review! Huge shout out to ryder of Raleigh for replying and addressing this issue. Please note my review is not for ryder themselves as they just provide the vehicle. Thanks again! Let's all keep our wonderful environment as clean as possible!”
“I cannot say enough about the pleasant and helpful experience I had with Penske Spring Forest Road. I had a personal move from Raleigh to Bowie, MD and while moving itself is stressful and rarely goes according to plan, the staff at Penske eased some of that for me. From answering the phones with care and professionalism to offering suggestions to help make the move seamless to being flexible as our move plans changed I am very happy to have been a first time costumer. The truck was clean and reliable, the pricing was reasonable and the service was outstanding. At a time where I am very decisive in where I choose to spend my money I am happy to support a business that actually values costumer satisfaction and service first. They’ve easily earned themselves a lifetime customer! Special thanks to Nigel and John for being so patient and accommodating when picking up my rental :)”
“Mr. Hough and his team are very professional and I enjoy getting my work trucks and vans from here and wouldn't go any other place, although I live right next to one, I will always come to this location. Thank you to your team! Will be back soon!”
“Great experience, courteous and friendly customer service, took the time to explain some is the driving features of the cargo van, will definitely rent from this location again”
9:30AM - 5:30PM
5115 Beryl Road, Raleigh
Truck Rentals
“We had Alexa help us getting a truck for my move and of all the things I had to do to prepare for my move, this was the least difficult! Alexa fully explained everything and made it super simple! Thank you!!”
“The folks were great to work with and the cargo van drove well had great cruise control and interface with my android phone to project Google maps from my phone to the display.”
“This place is awesome! Great location, easy In-N-Out access. And the property managers, Dave and Deb, are just the nicest folks you’ve ever met! Great prices, super convenient, and outstanding customer service… well, folks, what else is there to say? Raleigh Cary Self Storage… FOR THE WIN 💪💪”
“It was after H-Haul office hours when I picked my renal up. The gas station manager was very kind, answered my questions and let me stay inside the building while I filled out the information on the app to secure the truck.”
9:30AM - 5:30PM
3410 Middle Branch Road, Raleigh
Truck Rentals
““I recently had the pleasure of working with Shane when I came in to rent a moving truck, and I couldn’t be more impressed. Shane is the definition of a stellar employee—he’s basically two people in one with the amount of energy, knowledge, and dedication he brings to the job. Not only did he guide me through all my options with expert insight, but he went above and beyond to ensure I understood every detail about the trucks I was considering.
Shane’s efficiency is unmatched. While assisting me, he seemed to handle multiple other tasks seamlessly, all while giving me 100% of his attention. He made the process smooth and enjoyable, and I could tell he genuinely cares about the customer’s experience. It’s rare to find someone who puts in double the effort and makes you feel valued every step of the way. Thanks to Shane, I left with the perfect truck and complete confidence in my purchase. I can’t recommend him enough!””
“We needed a tow trailer and they helped us get exactly what we needed. Thankfully the tow trailer they set us up with everything functioned properly so our tow went off without a problem.”
7:30AM - 10PM
7500 Reba Dr, Raleigh
Truck Rentals
“So I had a post that gave them a 1 star. I must say that I had to change it to a 5 star. This is the first place place that when the management says they are there to help you they mean it. After speaking with managers they stood by their word. Upon getting with work completed my unit has been great . I will continue to do services with them. Great job guys”
“I always have a seamless experience at this location. I actually drive past two closer locations to come to this one because the service is much better and they don't try to upsell you.”
“I rented a 17ft truck this past weekend and was very impressed with the service provided. The staff was professional and extremely helpful. I highly recommend Triad Trailers for your U Haul needs.”
“Great job Mark. Very courteous and helpful. He had more equipment than I thought he would have (multiple trucks and trailers). Would definitely use this spot again.”
“I don’t know why this place has such a bad rep. The service is run through the gas station and the attendant was very efficient and helpful. No issues with the truck whatsoever and the pricing was very competitive for the distance of the move I completed (Raleigh->Randleman->Greensboro). Definitely my new go to for rental needs.PS: The reviews that talk about the place being scary need to touch grass”
“My experience with this U-Haul location started back in July when I moved from across the country and had a U-Box(Which is like a POD for those familiar) of my belongings shipped to and stored here. I also want to lead off with how satisfied I was with both Richard and Courtney for all of their help and accommodations, and how they both always had warm positive attitudes. While I was trying to find residence in the area I was staying with friends outside of Raleigh but would occasionally need to access my U-Box to get some things out of it. From when I had the box shipped, I was advised to always give the location a call at least 24 hours in advance so that personnel could plan ahead to have the box ready to access the following day. I found out later that this was largely due to the U-Box requiring to be moved from storage location to an accessible point for me by forklift, and that not all personnel were trained/certified to operate the forklift. Thankfully on the occasions when I was asked to wait an additional day or two until someone was on site or scheduled to operate the forklift, it was not a time issue for me. I accessed my U-Box at least 4-5 times since the summer, and I never got any sense of frustration or resentment when I would call ahead to access it. I admit I felt a little guilty at first that the staff would have to go through all the trouble to move things around, have the Box take up space during the day when I came to access it, then I would come, grab a couple things, and then they would have to put the Box and everything back in place again. Each time I called requesting access I was always met with the same positive response and assured it was no problem at all. On a day when rain was expected, they even moved my box into the garage area where the hitching is done so that it would be accessed more easily and safe from the elements. I had the most phone and in person interactions with Richard and Courtney, both of whom were very helpful and always in good spirits. I never felt like I was a burden or a trouble to them. I finally moved out all of my belongings this month. The only main Con regarding this location is unfortunately like a lot of U-Haul locations, it is often understaffed on very high traffic days of the week. I have had this experience at other U-Haul locations around the country, and it hardly seems like something to be blamed on the individual locations and more on the company as a whole. In addition, it also seems that a lot more customer assistance could be provided if more workers were trained in all areas of utility at the locations. Oftentimes the reason customers have to wait is because only one or two of the employees are available/trained/certified at a given time to : hook up a hitch, fill a propane tank, operate a forklift. And if they already are, then there should always be 2-3 people dedicated to working the desk on busy days, in addition to several people able to assist on the outside. After all of their years in existence, U-Haul knows that busiest days are often Friday through Monday, yet somehow I like many others have always walked into regular or even large sized locations to see a line of four people or so and only one employee working behind the desk. I understand that customers also need to exhibit a reasonable amount of patience as there are other people to be served, but again I feel the company knows which days are busiest and should know what areas where more staff are needed. When I was all done with my equipment and storage needs, Richard checked me out and I told him how satisfied I was. He told me that the company usually sends out requests for customer feedback and I could share what I liked. But he told me while he likes positive feedback of course, that he really would like any negative feedback, because that's how he will know how to improved things at his location. I feel that shows a lot about his character and made me feel even more appreciated as a customer for my opinion. Thank you to Richard, Courtney and their crew at this location for do”
9AM - 5PM
5505 Commercial Avenue, Raleigh
Truck Rentals
“Wesley was such a big help to me today while I was making two reservations. He was able to quickly quote me for a few different options/dates/mileage/etc and helped me choose and reserve trucks for which moving plan would be the best. He was knowledgeable about how to factor in different details so that I am prepared for my move. He was patient and professional. Thank you, Wesley!”
“Very friendly, helpful and knowledgeable staff. Lots of choices. Facility was very clean and well organized with lots of last minute packing supplies available. Competitive pricing.”
Open 24 hours
1709 Lake Wheeler Rd, Raleigh
Truck Rentals
“This place was absolutely great, customer service and friendly and truck parking in the back. I was able to park my big rig to join my family at an event in the city. Excellent service.”
“Booked at the Durham location a month in advance, they moved my reservation to this location without telling me. Thankfully the Raleigh location had cargo vans available and called me the day before my reservation. Customer service was great, but the van they gave me was pretty dirty and was missing a gas cap (not really their fault).
All I care about is not getting hit with unexpected charges, and in that case Budget passed just fine. Drove the van all the way to Michigan and dropped it at a different location - had no trouble with return, and never got hit with any unexpected fees. Wasn’t perfect, but I’d use Budget Truck again if I’m in the same situation”
“Check out AJ, he will find a way for you to get things moving...I have been using their Services for over two years now and I can say that they are a good choice.”
“Want to give a shout out to Nate the Manager at Storage King USA. He has great communication skills and gives an outstanding customer service experience to each customer.”