Cellular Sales in Morrisville, located at 9662 Chapel Hill Road, is a trusted Verizon store known for providing excellent in-person service. Customers appreciate the friendly and knowledgeable staff who assist with upgrading devices like iPhones, Samsung Galaxy, and Motorola edge+ as well as helping with Verizon plans and accessories. The store frequently runs promotions and offers exclusive Verizon services, making it a popular choice for wireless needs. A standout employee is Denise, who consistently delivers exceptional customer care. She is praised for her professionalism, dedication, and quick, efficient assistance, especially during urgent situations. Customers trust her expertise, and many have built strong relationships with her, choosing to return for her personalized help. She is recognized for her kindness, integrity, and genuine concern for her customers' safety, often helping families with devices like smartwatches to keep children safe. Her efforts have earned her high loyalty and positive word-of-mouth within the community. Another employee, Billy, is also highly regarded for his knowledge and efficiency. Customers describe him as friendly, engaging, and capable of completing transactions quickly and smoothly. His expertise ensures that customers leave satisfied, often in less than an hour, with their devices properly set up. Overall, the Morrisville Verizon store is known for its friendly staff, quick service, and dedication to customer satisfaction. Customers feel confident working with staff like Denise and Billy, who go above and beyond to ensure their needs are met with professionalism and kindness.
Denise was the absolute best! Literally nothing was going right as I was trying to transfer to a new device, but she was so patient and so kind and made sure that everything was all set before we walked out of the store! Truly the best customer service experience I have ever had!
April 2026
Denise Castor was very competent in handling my billing and account issues. She saved me money and also has me convinced of using the 5G home internet. Very pleasant to work with.
March 2026
Talk about customer service…. I lost my phone. Called Denice and bammmmm…I had a new phone . So great full for her and her dedication to helping her customers.
