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“Eric was very attentive and kind. He explained everything in detail and attended us from the moment we entered the store. We would come back with him again. We undoubtedly recommend it.”
“I’ve been desperately trying to find a reasonable and affordable phone repair shop to fix my screen for weeks and coming across high quotes… but Fabian was super super nice and so helpful and gave me such a reasonable without breaking my pockets and I only waited 15 minutes! Thank you! Go to Fabian if you want a good price and quick wait :)”
“Josh Drumm was an an incredible professional, knowledgeable, helpful and caring person. The attention and service we received from him and an employee in training Sophie were beyond excellent, truly outstanding. The experience I had with them ensures that I will be a loyal AT&T customer for life. I have rarely if ever had a better customer service experience. I am very grateful, and your company is fortunate to have them as employees.”
“I had a great experience at boost mobile with Ally and Sam both were incredibly helpful friendly and patient throughout the entire process, made everything easy to understand and went above and beyond to make sure I got exactly what I needed thank you”
“Another positive review for Julietta, we picked up two new iPhones, initiated three lines with Cricket (kept one iPhone) and the experience could not have been more pleasant!!!!
So far, the cell service has been on par with AT&T, so absolutely no complaints!”
“Great experience at the Verizon store off 55 in Apex! Mr. Alex was knowledgeable, professional, and not pushy at all — which made the whole visit easy and enjoyable. He replaced my cracked screen protector and made my phone feel almost brand new again.
I almost walked out with a new phone while I was there! Great store, great staff — I’ll definitely be back soon for my new iPhone!”
“Andy helped me but everyone in the store was great. I used to go to a different Verizon store but I had a better experience at this one. Some hiccups that weren’t the fault of the employees and they were very gracious and helpful. Vincent also helped entertain my toddler while Andy helped me.”
“World class service. Went in to buy a phone yesterday and was in there for a good 3hrs (absolutely no fault of their own. Was switching carriers and Total by Verizon was doing everything they could to not give transfer pin) very chill staff and outstanding manager”
“An absolutely excellent expeience! Chris was fantastic. Worked through multiple hurdles and challenges and kept me informed along the way. I could 't have asked for a better person to work with!”
“Went to store located on hwy 55....
Let me tell ya'll Stephanie is an amazing representative for cricket wireless. She has amazing customer service, I have sent a few my people over to her and they have said the same thing. That Young Lady needs a Raise.
She took her time to make sure that we left satisfied. She did her thing !!!! 👏 we need more people like her.”
“After a truly terrible experience at another AT&T earlier this month, we had such a wonderful experience with Tiara and Serafina at this location. Another rep messed up my phone number and our account's information, to the point that it took FIVE hours to fix but Tiara saw us through to a solution. If you need great service, hit this location up.”
“The AT&T store in Brier Creek Mall in Raleigh is excellent. Frank was very professional and knowledgeable. He figured out how to unlock my spectrum phone when the technicians could not. Thanks Frank.”
“At ATT Garry was amazingly kind and very patient with us. His professionalism to go above and beyond was exemplary. His willingness to listen to my concerns and answer all of my many questions right before closing will keep me an ATT Customer a bit longer. Thank you!”
“Richie was a great employee to work with he helped my family achieve all their goals at AT&T. Including phone upgrades and other questions which were all answered. Very chill demeanor. He was the only employee on a Sunday afternoon. He should get a raise.
I had PTSD from AT&T stores after two years ago I accidentally messed up my family‘s whole plan and the employee did not help me and made things worse. This helped me to overcome my fear of AT&T stores.”
“We had a pretty complex order. We needed to upgrade two phones, swap another phone, add service and do some trade-ins. We had Tyler help us brilliantly. There were three groups of needing help and he professionally helped them in the order they arrived, made sure their issues were dealt with, kept us appraised of when he would be able to help us and when he did, expertly took what we though was a complex order into an organized experience. Everyone who needed a new phone, got it. Everyone who needed to swap a number to another phone got it and everyone who needed service added to their phone got it. The process didn't take too long, Tyler was pleasant, professional and a joy to work with. He is clearly a professional, he clearly knows what he's doing and he did a great job - At this point, even though there are two other AT&T stores less than 10 minutes away, I'd go to this store again and again simply because we had the very best experience with Tyler. Thank you again.”
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“I went into the Verizon store on Chapel Hill Rd. across from Park West Village and worked with Denise. She spent hours with us as we had a very complicated situation. Not only that before our appointment the system in the store had gone down and she immediately notified us to make sure we didn’t come in for no reason and let us know as soon as the system came back up She was so kind and knowledgeable. I have been with Verizon for 21 years and almost always went to corporate stores. This will definitely be my homebase from now on, so grateful I stopped in.”