Truist is a bank that has made temporary adjustments to its services to ensure the health and safety of clients and staff. Some branches are offering teller services through drive-thru lanes only, while in-person visits require appointments. Select branches remain open with enhanced sanitization measures. Customers report a positive experience, noting a smooth transition from BB&T and highlighting the bank's competitive loan rates and variety of services. Although the loan process may require clarification, clients appreciate the professionalism of the staff involved in the closings. Overall, Truist has maintained customer satisfaction since 2014.
We love this Bank! We have had great service no matter which branch we visit and their willingness to work had to help is so appreciated. Definitely recommend.
April 2026
Beautiful place, very clean, teller was very friendly and knowledgeable. Had me in and out in a few minutes.
October 2022
Been a customer since 2014. No problems even when transition from BB&T. They offer a variety of services and competitive loan rates.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
