Candlewood Suites New Bern by IHG is a highly praised hotel known for its helpful and friendly staff. Guests appreciate the clean and well-maintained rooms, featuring kitchenettes for added convenience. The beds are comfortable with options for firm or soft pillows. The location is also noted for its accessibility, with laundry and gym facilities available on-site. While some guests experienced minor delays during check-in, the overall service, particularly from staff members like Richard and Kasey, received commendations for their excellent customer service. Visitors often express their desire to return, highlighting the hotel as a great place to stay in New Bern.
