Cella Ford Inc. is a Ford dealership in New Bern, North Carolina, that has been serving the community since 1970. The dealership is known for its superior sales and service experience, earning awards for the highest levels of customer satisfaction. Customers can explore a wide variety of new Ford vehicles, including the F-150, Mustang, Expedition, and Edge, as well as a selection of used/pre-owned vehicles. The service and parts team are ready to help customers with regular in-house maintenance, ensuring the protection of their new Ford car, truck, or SUV. Customers have consistently praised the attentive and friendly sales staff, such as Eric and John Hanzel, who have made the purchasing experience a joy. The service department, with employees like William and Sierra, also receives high praise for their excellent care of customers and their vehicles. Cella Ford has built strong relationships with its customers, with one customer even describing it as "more like visiting family than doing business." The dealership is highly recommended by its loyal customers, who have purchased over 20 vehicles from Cella Ford over the years.
Always friendly courteous and prompt in service department
September 2026
John Hazel went above and beyond the call of duty in helping us transition from one vehicle to another. He made what can often be a stressful situation, a pleasurable one. Many thanks to John and the Cella team!!
September 2026
The service manager explained the best way to move forward and made the best options. I always get in and out timely and they have a great waiting area. The dealership overall is always perfectly clean and the crew is always friendly and polite.
