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“We had a great experience at Riverside Subaru. Will Hemming was extremely knowledgeable, a pleasure to deal with, and made the process of buying a car painless. Best car purchase ever. Thank you Will and Riverside Subaru.”
7:30AM - 5:30PM
1303 US-70, New Bern
Auto Parts
“I recently had an excellent experience at Caliber Collision, and I can’t recommend them enough.
After some damage to the side doors of my car, I was convinced they would need to be completely replaced. I was already bracing myself for a long repair time and a huge bill. But the team at Caliber Collision carefully assessed the damage and were able to repair the doors instead of replacing them. The work they did was incredible — my car looks as good as new, and you would never know there had been any damage at all.
A special thank you to Laura for her amazing customer service. From the very beginning, she was professional, kind, and incredibly helpful. She kept me updated throughout the entire process, answered all my questions, and made what could have been a stressful situation feel easy and manageable. It’s rare to find someone who genuinely cares about their customers the way she does.
If you’re looking for quality repairs and outstanding customer service, Caliber Collision is the place to go. I’m beyond satisfied with the results and truly grateful for Laura and the entire team.”
8:30AM - 7PM
1707 US-70, New Bern
Auto Parts
“I've bought numerous trucks from Trent over the years, and I keep coming back because they have a great A+ salesmen in (Lew Branch) as well as Manny Kahsai on the Trent Team whom was very helpful in ensuring all i's were dotted and t's crossed in the paperwork department, as well as ensuring customer satisfaction.
Trent's service department is top notch as well.
Trent has earned my respect as a forever customer.
Thank-you Trent team!!!”
7:30AM - 9PM
1211 US-70, New Bern
Auto Parts
“Thank you Earnest B for helping us change out outlets light bulbs in our ford f 150! You give great customer service thank you ?. Yall go see this guy at store #1211.”
“We purchased several items for our new Toyota pickup. Mitch was very helpful with making our choices. Installation went smoothly and we’re happy with everything.”
“I came here for windshield wipers for my Subaru. Subaru is a little tricky with the fit but Alexis was able to find the correct ones. He took the time to change them out even though it was a little tricky. Very nice young man and polite customer service.”
8:30AM - 5:30PM
1209 Hwy 17, New Bern
Auto Parts
“If you’re searching a good body shop with a good down home feel! Look no farther. Robert is a straight forward, honest guy. With years of experience. Stop by or give him a call. Top notch shop!”
“This body shop is the best! Not only was their estimate the lowest, their work was fabulous and when they found out my husband was in the hospital, they delivered the car to my house. What service!”
“Most of us don't have extensive experience dealing with body shops so selecting one for a repair can be a crapshoot - such was my case as I'm a recent new resident to New Bern. What great fortune I had in choosing Bear for my service need. Big props to Alex who not only walked me thru the necessary insurance steps but interceded to break a logjam at Geico thanks to his personal relationship with their adjuster. My vehicle work was scheduled quickly, the components were ordered in timely fashion and the labor was efficient and flawless. The supplemental claim estimate for unseen damage was breezed thru the insurer by Alex' capable administration without me having to be involved. Best of all, the finished car work was exceptional - perfect paint match and blend topped it off to an ideal result. If you want hassle-free body service, choose Bear. If you want timely action and regular communication, choose Bear. If you want undetectable body repair, choose Bear. If you want a provider who does what they promise, choose Bear. Bottom line - just choose Bear! Jim Chandler, November 2024”
8AM - 9PM
996 US-70, New Bern
Auto Parts
“Many thanks to the kind person that helped me with my van battery yesterday, and that walked outside to make sure everything was OK. It was really kind, and I appreciate it.”
8AM - 5PM
1112 Old Cherry Point Rd, New Bern
Auto Parts
“I did something really stupid with my SLK 350 hard-top convertible. A rubber mat I had left in the wrong place in the trunk got itself jammed deep in the folding mechanism - and the top was down! I was facing a probably expensive trip to a Mercedes-Benz dealer, more than two hours away, and with the possibility of rain on the way.... I had never been to this shop before, but I tried it on a recommendation and got immediate help from a skilled mechanic. He had a low-tech solution that saved the day with some simple common sense. He really saved my day, and I'm truly grateful. Thank you Jeff!”
“Great store, friendly and helpful staff. Good quality parts available in store and if it’s not in stock, they can get it in many occasions overnight. Always my go to place for my car repair and maintenance needs. Their selection of loaner/rental tools has saved me a bunch over the last few years. Online order discounts are an awesome benefit to using their app. They usually have your order ready in about 30 minutes.
Management does a good job at hiring and keeping the best staff.”
8:30AM - 6PM
3222 US-70, New Bern
Auto Parts
“I recently had body work done. I’m very very pleased with the results!!! Not only that it was so easy to work with Rodger. Very honest and easy to communicate with!!! I highly recommend!!”
“We are so happy with Tommy at Trent Cadillac/Buick The customer service we have received from Tommy is way above any dealership we have ever dealt with. We would highly recommend Tommy in buying a vehicle, he doesn't forget you, after selling or leasing you a car. Tommy is so pleasant and helpful and continues to be, which is so refreshing. We were very lucky when we walked in the dealership and was greeted by Tommy, it was the most relaxed and stress free encounter with our new vehicle. Looking forward to many years! Thank you, John and Wendy V.”
“I had an extraordinary experience getting my car painted and the windshield replaced under a tight deadline due to an imminent move. The work was completed with impressive speed. The owner's exceptional personality, dedication to delivering outstanding results, and genuine care for customers are unparalleled. I'm incredibly grateful for the superb service and highly recommend them to anyone in need of automotive paint and bodywork.”
7:30AM - 5:30PM
1303 US-70 East, New Bern
Auto Parts
“Such a wonderful and helpful staff. I've been trying to find a shop that can help put my car back on the road quickly. I called Caliber Collision and spoke with Robert he explained the whole process with insurance and the repairs. I sent over my estimate and he reviewed it with me going over everything and answered all of my questions. I was able to have my vehicle towed into the shop and they had me back on the road before some other shops said they could even start looking at my car. I want to thank the whole team so much for helping to get my car back on the road as fast as they did. Your employees are amazing and made the whole process painless.”
7:30AM - 10PM
1259 S Glenburnie Rd, New Bern
Auto Parts
“We had a fantastic experience with Justin at the O'Reilly Auto Parts on Glenburnie Rd. He was incredibly patient and knowledgeable, guiding us through the process of finding the right battery for our car. Justin went above and beyond by installing the battery for us free of charge. We truly appreciate his professionalism and willingness to help—he made a potentially stressful situation easy and seamless. Highly recommend!”
“I had an excellent experience at this Advance Auto Parts location, the kind of visit that leaves you genuinely appreciative of good customer service. From the moment I walked in, the store felt clean, organized, and easy to navigate. The shelves were well stocked, everything was clearly labeled, and I didn’t feel like I had to hunt through clutter to find what I needed. It’s obvious the team takes pride in keeping the place in order.
The real standout of the visit, though, was the staff. Every employee I interacted with was friendly, patient, and incredibly knowledgeable. They didn’t just point me toward the aisle, they actually walked over with me, explained the differences between several products, and helped me choose the right one for my specific situation. You can tell they’ve helped a lot of people through a lot of repairs because they had a way of breaking things down that made it easy for anyone to understand.
They even gave some helpful pointers about installation, all without making me feel rushed or talked down to. It was the kind of above and beyond service you hope for but don’t always get, especially when dealing with car issues that can already be stressful.
Checkout was smooth and efficient, and the person at the counter double-checked my items to make sure I hadn’t forgotten anything important. It’s a small gesture, but it shows they’re paying attention.
Overall, this Advance Auto Parts went well beyond expectations. Great service, knowledgeable staff, clean store, and a team that actually cares about helping customers solve problems instead of just ringing up sales. Definitely a five star experience and absolutely the place I’ll return to for future auto needs.”
8:30AM - 7PM
1707 US-70, New Bern
Auto Parts
“Huge shoutout to Kyle Denison at Trent Buick GMC. He helped me and my 80-year-old mother with a repair on her Buick Regal, and his professionalism, patience, and genuine kindness made all the difference. Kyle kept us informed every step of the way, explained everything clearly, and treated my mom with real care and respect. That level of service is rare--and it meant a lot to both of us. We never felt rushed or like just another number. Because of Kyle, we'll definitely be returning customers. My mom loved the Cadillac loaner so much, she's already thinking about buying one! Service like this creates loyal customers for life. Thanks again, Kyle! --G Taylor and Wil”
9AM - 5PM
4632 Old Cherry Point Rd, New Bern
Auto Parts
“I Google auto body shops in James City . I got Carraway Collison. Met the owner very nice person . He offered to take my sons truck in that day. I did the damage and needed it repaired ASAP thank you sir will be back soon thank you so much Richard M”
“Great place, Mr. Bud has never let me down and has come though on hard to find or even obsolete parts more times than I can count. Mr. Bud is always going and runs the counter he's always wearing a smile and hoping everyone has a good day. Truly makes you feel like you walked into the right place. Yes the prices can be a little higher but I've tried going to other places for cheaper parts and have always been let down. There are some delays on occasion but the parts are always right and always in good usable condition. If they are damaged I'm aware of it before the part is ordered so i know what I'm dealing with and not surprised.”
“Went car shopping with my daughter the day after Christmas. We looked online before going and knew we wanted to look at the Honda HRV. Alan came out to help us find it. He was great! Very friendly, funny and helpful. This is the second car I've purchased from here and have had nothing but positive experiences from start to finish.”
“E & J did a fabulous job on my car! Had a small fender bender they fixed beautifully. They handled the insurance part with no problems. Staff was so friendly and everyone was professional. Being new to the area we appreciated meeting such friendly people who did an awesome job! They even washed my car inside and out!!”
“Miss MaryRose was extremely helpful and got us the right part the first time. She was genuine and had great customer service skills. I really appreciate her help and even offering to carry my new part to the vehicle as I was heavily pregnant at the time.”
7:30AM - 9PM
1707 Neuse Blvd, New Bern
Auto Parts
“I went into the Auto Zone on Neuse Blvd to buy oil for my car. I mentioned to the man at the counter, Ronald Nichols (on his name tag) that my engine light came on yesterday and I was concerned. He politely offered to check it for me. Turns out I needed a new battery for my Mazda. I purchased one and he quickly and efficiently installed it for me, Even though it was very cold, he did a great job, was very polite and when I drove away my check engine light was no longer on! Auto Zone, this man is an excellent employee and when necessary; I will be returning to your store on Neuse Blvd in New Bern! I am a very happy customer! Thank you!”
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“Service was stress-free friendly easy in and easy out and whent about my day without issue, advisor explained to me back what I asked and everything was done correctly.”