Courtyard New Bern is a hotel with a great location, close to downtown and on the waterfront, offering nice views from some rooms. Many guests appreciate the convenience of its central position and the walkable area. The hotel features standard rooms with amenities like a mini-fridge, but some reviews mention that additional features such as microwaves would improve the stay. The rooms vary in cleanliness, with some guests noting issues like old curtains and mold odors, particularly on the upper floors. A serious concern raised by a guest involved mold and mildew problems, which affected comfort and safety, especially on the 4th floor. The hotel staff received mixed reviews: some guests found the staff to be very helpful, professional, and accommodating, with particular praise for employees who assisted with check-ins and extended stays during stressful times. However, other guests experienced less satisfactory service, notably with attempts at room upgrades that were not honored and cleanliness issues. Despite some shortcomings, many guests enjoyed the friendly service, cleanliness, and the beautiful views. Overall, the hotel is appreciated for its excellent location and helpful staff, though improvements in room maintenance and honesty in advertising could enhance the guest experience.
Rooms are spacious and well laid out, located on the water with a beautiful view of the river.
October 2025
They have a serious fungal problem. 4th floor has an overpowering odor of mold/mildew. Patches of it visibly growing inside a picture frame in my room. 1st floor only has the smell faintly. Recommend staying low if you have to stay there.
