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1:30 - 4:30PM 8:30AM - 12PM
8105 Old Concord Road, Newell
Post Offices
“Kelly is AMAZING!! She is efficient, quick, incredibly polite, professional and extremely friendly. Her positive attitude is infectious and a rarity in any business. This location is always clean, organized, and walkable - bikeable. Kelly is a gem and I'm so happy she's at my local post office in Plaza Midwood!”
“I really appreciate how friendly, efficient, and helpful the workers are at this post office. Of course it gets busy sometimes, but I've only ever had good experiences here.”
8:30AM - 5PM
4325 E W.T. Harris Blvd, Charlotte
Post Offices
“I have never had a bad experience, all questions were met with knowledgeable answers and all things were resolved quickly. I feel a lot of problems can be solved with just a bit of patience”
“This post office has the nicest staff I have been to in a while. They are very helpful, kind and don’t make you feel rushed. Jerry helped me today and he was amazing!”
10AM - 4PM
3720 N Tryon St Ste 113, Charlotte
Post Offices
“Update: We got it, I’m not sure what went on but we got it 4 days later than when it was “Delivered”.
This isn’t a review about the service by the Helpful and really nice lady who man’s the front of this post office. I’m leaving a 1 Star because I ordered something for my wife through USPS and it said “Delivered” but it wasn’t. I put in a request “Missing Mail” request, which takes forever to get to and they sent an automated message saying “It’s already delivered”. Well, obviously it’s not and I wouldn’t leave this review if it had been. I spent over $100 for these shoes for my wife, and I haven’t gotten them nor compensation from USPS.”
“I’m writing this July 29 at 9:30 in the morning I do not know her name but there was a beautiful woman that helped me out and it was a 10 second interaction but the way she was so welcoming And sweet, I loved her!!!”
“This is honestly pretty cool. You get an email when your package is ready and then just go to the locker, grab your stuff and you’re good to go. Super easy, super convenient, and no hassle”
“Very quick and easy process. I don’t remember her name but a young lady with glasses and dreadlocks helped me and was very kind and efficient. I usually hate going to USPS but she help me have a great experience this go around”
“I had no idea there was a post office right here! Not just accessible, but with so many convenient services... thorough care, responsive, and with a smile. I'm so appreciative.”
“This is my favorite post office in Charlotte because there's always free parking spaces and despite there only being 1-2 workers available to assist, I am always in and out. I'm never met with a poor attitude here!”
“I had a great experience at the Huntersville, NC Post Office on Gilead Rd, thanks to Karisha\! She was incredibly helpful and patient with me on two separate occasions\.
The first time, I accidentally put the wrong shipping label on a package I had already dropped off\. Karisha went above and beyond to help me retrieve it, and then walked me through how to download and print the correct label\. She handled the situation with so much patience and kindness, which really eased my stress\.
The second time, I was shipping a very large box and realized in the parking lot that I had run out of packing tape\. I only needed a few inches to finish sealing it\. Karisha kindly let me use her tape and even provided me with a receipt without hesitation\.
Her customer service was outstanding both times\. She was friendly, professional, and truly went out of her way to help\. I really appreciate her assistance and would highly recommend this post office because of employees like Karisha\!”
8:30AM - 5PM
1820 Harris Houston Rd, Charlotte
Post Offices
“I would like to give a review and appreciation for Tyler P, JAE, Jordan and DENEE. I am in a new apartment community and since I've been here, I've been having issues with getting my mail and Amazon packages. For some strange reason Amazon is using USPS to deliver packages over here. The problem is I'm not getting the packages because of the address, not being in your system or something like that. It's been very frustrating and I pay a lot of money for rent so I should be able to have all the services I'm supposed to have. But during the process today I came in to get a 45 pound package. First of all I have no business trying to lift or carry a package that big. Thankfully when I came in there Jordan helped track the package down because it was unclear where it was left in the facility. She was able to find it and Tyler P just so happened to be there and helped load the package in my vehicle. I also want to think JAE because she's the one that asked Jordan to help because she had a line of people. And I want to thank DENEE because she is the one working with my apartment managers to resolve the Mail issues. No one should ever have to worry about Mail or packages these days. But I understand things happen but I hope they get it together cause this is unacceptable. The other recommendation is this area area code 28262, there needs to be another post office. Your post office is too busy and has to help way too many people. All the taxes and money generated in North Carolina, there's no excuse why we should be lacking in services. Also, if you're having problems keeping employees you may want to consider learning how to treat employees and or increasing the pay. Times are hard out here and people just are not willing to work like Hebrew slaves. I just hope things get better cause this world is in chaos right now but if we started in our communities, we can make a difference so I wish you all the best and I appreciate Tyler P, Jordan, JAE, and DENEE for being such great employees and doing the best they can. Treat them well and give them a bonus especially Tyler P because I know he works hard. I have seen him out here on his routes and he is very helpful. So treat him Well.”
“First impressions and customer service is everything at this location. Was greeted when I first walked in by Ms. Tonya and her assistants helped me get in and out using the machine (god sent) while on a lunch break, even had time to do a 5 minute survey. Will be coming this location again.”
“Brian is a hard worker and has a lot of patience. I appreciate his service and good attitude for us.
Mary does a good job keeping the grounds in order and the building clean and always has a welcome smile and hello for you.
Everyone at this post office works very hard with a little bit of staff.”
“It's the post office, so some expectations should be managed in what to expect. But that said, I've been in here a half dozen times over the last few weeks and the two ladies who work there are a delight. Really like going here, if I have to go to a post office.”
10AM - 4PM
2127 Beatties Ford Rd B, Charlotte
Post Offices
“I'm actually a mail carrier in South Carolina currently about to relocate to the area and these reviews are troublesome wasn't gonna pick this office as my first choice but I see my services are needed here to everyone reading these comments hopefully I can get in here and help turn these bad reviews to the greatest reviews possible on behalf of the USPS I'm apologizing for the bad experiences you guys have been thru and hope to see you all very soon”
“I don't know why this post office has such low reviews, every time I come here it is super quick, efficient and hassle free. The postal people are always super nice, and working with Alexis today was an absolute delight!”
“First time ever having a positive experience at a post office, let alone being wowed! These ladies are soooo friendly & helpful. Would drive out of my way to go to this location. :)”
10:30AM - 5PM
3717 Eastway Dr, Charlotte
Post Offices
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
“The Clerk at the front desk was so nice and kind I will differently go back to this location. I was in Concord, NC with my grandson and had to find a post office. I'm so glad that I chose this one.”
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“The post man here is very nice & seems to be the only employee up front at least. Wednesday they do close early but there is a post office 5 minutes away heading to Harisburg.
Highly recommend as there is almost never a line more than 1 person. Good amount of Christmas packaging for sale & a PO box outside(cant fit anything too big) Almost don't want to leave a good review so my quiet neighborhood post office doesn't get busy ?”