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“I absolutely love this bank and love the employees! I have worked with Pam numerous times and she is always pleasant and personable, even congratulated my husband on his credit score! Thoy always recognizes my husband and I when we walk in, even if we hadn't stepped foot in the building in a year! She always asks how we are and is so friendly.”
“The sweeties people you could ever meet. Abigail Davenport goes out of her way to make sure that my husband and I are taken care of us. We love her a lot and only ask for her”
“After having a bad experience in Concord, I went to the Albemarle branch. Jodi Lyons was the representative that assisted my dad and I. She spend a lot of time with us explaining things to us with thoughtfulness and caring. She was excellent. I would highly recommend her”
“I called the branch today to ask if the lobby was open for business . The polite employee, Ann, informed me that it was not open except by appointment. Then she asked what I needed. I told her that I needed to exchange a lot of small bills for large bills. She told me she would do it if I called her from the parking lot when I arrived. That's what I did. She let me in and made the transaction. I really appreciate good customer service and she provided just that.”
9AM - 5PM
185 N 1st St, Albemarle
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“I am incredibly satisfied with the exceptional service I receive from this Bank. Both my personal and business financial needs have been handled smoothly and efficiently, making banking with them a truly pleasant experience.
A special thanks goes out to Heather, Adrianne, and Kris. Heather’s professionalism and attention to detail have been invaluable, ensuring all my transactions and inquiries are addressed promptly. Kris’s knowledgeable assistance has made managing my accounts easy and stress-free. Adrianne’s such a friendly person. Her expertise and dedication to customer service have been evident in every interaction, making complex financial processes straightforward and manageable.
Their combined efforts have made a significant positive impact on my banking experience. I highly recommend First Citizens Bank for their outstanding service and the exceptional team that supports their clients.”