The Best Western Plus Pineville-Charlotte South offers a comfortable and welcoming home-away-from-home experience for guests. The friendly and attentive staff, led by the exceptional front desk receptionist Jade, go above and beyond to ensure a pleasant stay from check-in to check-out. Guests praise the hotel's convenient location, with easy access to dining and shopping options, as well as a walking trail across the street. The rooms feature comfortable beds and high-pressure showers, though some guests have noted issues with the shower heads. Overall, the hotel provides a premium experience, with the staff's exceptional customer service being the highlight for many visitors.
The lady working at the front desk was awesome! She was super nice and helped me get my reservation that I booked for the wrong date get cancelled with a smile on her face! This hotel was also great bang for your buck! Nice room with great staff!
July 2026
Excellent room on the 4th floor. Very quiet here with a very comfortable bed. Breakfast was fresh and tasty.
July 2026
Rooms were nice for the price. The bedding for sofa bed should be in the room. We shouldn't have to go get it. The room was nice and roomy.
