I ordered three item's for pick up. They let a stranger basically take my bag I only received two of the three items when I arrived to pick up unfortunately . I have to call for a refund. I still like forever 21 , they just should have handled the pick up better.
December 2023
The company's policy is terrible; I have a new item that doesn't fit, have the receipt, but the tag is lost. They sent me away when I tried to return it. It's frustrating.
August 2023
If you have a few minutes to browse in this store, you can find something cute.